Site down again.

[Richie]

Maybe in 2012 we will all die because at this rate habboxforums servers would have blown up by then. You'd want to sort something, I've contemplated joining other forums that don't break. Obviously that is probably just me because I'm angry, but still, if an addict like me can feel like that I can only imagine what it is doing to the rest of the community.

I'm not making this thread just to moan, over the past few nights the forum downtime has got longer so it obviously isn't getting better. I hope to god it doesn't get as bad as before that it crashes completely and the forum goes down for a week because I know that had some impact on the site. Down time for one week is something that could harm the sites community but I suppose the first time people didn't mind because it happened once but if it continues to happen I can't see a happy bunch of people.

I don't mean to be rude but any time I ask a member of management what is wrong, not because I'm nosey but because I want to know how long it'll take to sort, they just tell me it's being sorted. The site has been up and down constantly this year, I don't think I have actually seen the site go down this bad ever and I've been using the forum since 06 / 07 without logging in. You can use the excuse "we have people working on it" the first 100 times but after that it starts to get boring and sounds like you're lying to us.

If Jin is too busy to fix the problems hiring someone who can actually sort the problem would be an asset. Fair enough, trust is a huge issue for Jin but if the site is going down every night for at least an hour and sometimes during the day isn't that a big enough issue to chance your arm with someone trustworthy from the forum that qualify's for the position. I don't mean anyone, I mean someone you know well that has stuck by habbox for years, heck if you can't get someone voluntary, sell adverts on the radio if you have to, to pay them.

I just get blank pages and sometimes vbulletin error messages and it is frustrating, obviously I don't know everything that is going on but from an outside view something needs to change and soon.

Yeah this was a rant and if you don't like it I'm sorry you're going to have to deal with it, it's the truth and the truth hurts. Either grow a new pair of hands or hire a new pair.

---------- Post added 25-04-2011 at 05:32 AM ----------

P.s
This isn't really a complaint, it's feedback. I want to see what others think, perhaps I'm overreacting.

[Recursion]

BAHAHA.

Oh look Management, a user is complaining! Threads like this should be kept in feedback where we can all discuss the issue though.

Move your hosting to Amazon EC2 and remove all the stupid caches and "optimizations" you have that you don't need with Nginx and get rid of cPanel.

You're not overreacting at all Richie, in this day and age a site going down the amount Habbox does is a serious problem that needs looking at, the only reason I'm still around here now is to hit 20k posts, I'm more moving over to forums that manage to keep their uptime at above 90% like Overclock.net.

EDIT: Oh also, database tables corrupting/crashing/whatever and being a simple fix by someone like Oil shouldn't be happening either.

[Firehorse]

yup this downtime is getting a bit over the top

[Hecktix]

Recently, Hoteluser and myself have noticed the downtime in the early morning of BST becoming increasingly worse, this downtime in the early morning had been fixed however I'm guessing that it's something that wasn't done when the server was re-installed last month. I presume it's the time where the server backs itself up, but yes Richie recently it has been getting worse, sometimes crashing tables when it happens.

Jin has been busy with work this week, however I have informed him of the problem getting worse and David has also highlighted the issues, which we are told will be fixed as soon as possible.

[Eoin247]

Correct me if i'm wrong, but hasn't this sort of thing been happening since (before even?) christmas? As well as experiencing it myself, i've seen threads like this that complain about downtime quite a few times this year.

[Hecktix]

Correct me if i'm wrong, but hasn't this sort of thing been happening since (before even?) christmas? As well as experiencing it myself, i've seen threads like this that complain about downtime quite a few times this year.

Apart from when our server needed to be reinstalled, Habbox downtime this year has not been too bad, recently however it has got much worse and this will be sorted.

[Recursion]

I don't understand what Jin has setup to cause backups to bring the site down, it shouldn't really happen at all, but it's good that you're agreeing with us and that you (Oli) and Dave have highlighted it

Yes it is getting better, but there could still be major improvements

[Hecktix]

I think we lost a lot of whatever Jin had done when the server was reinstalled, as prior to that weeks downtime I think the forum had been it's most consistent for a good while

[Richie]

Correct me if i'm wrong, but hasn't this sort of thing been happening since (before even?) christmas? As well as experiencing it myself, i've seen threads like this that complain about downtime quite a few times this year.

Yeah, I mean from like September, everyone knows September is the start of the year really but yeah it's annoying and such a shame.

[GommeInc]

Is it not possible to get a host to sort out all of this? It's not feasible to rely on someone who has a life (Jin) and people whose job isn't to be a full-time server technician. Money isn't really an issue as you could get pretty good hosts with unlimited bandwidth and support for a good price.