Discover Habbo's history
Treat yourself with a Secret Santa gift.... of a random Wiki page for you to start exploring Habbo's history!
Happy holidays!
Celebrate with us at Habbox on the hotel, on our Forum and right here!
Join Habbox!
One of us! One of us! Click here to see the roles you could take as part of the Habbox community!


Results 1 to 7 of 7
  1. #1
    Join Date
    Jul 2011
    Posts
    9
    Tokens
    0

    Default Question about Perm Bans

    Ok, someone made scam rooms about me so I made an account called "soandsoSCAMS" and this coincidentally got a perm ban, which I understand. However, I made this character on my secondary email address, but now I can't log in to any of my characters on any of my email addresses. What happens is I log in, then when I enter the Hotel it loads but it keeps redirecting me to another part of the site just before the navigator appears. Also, I can't log in from any other computers in my house either. Help please?
    Last edited by Chris; 10-07-2011 at 10:29 PM.

  2. #2
    Join Date
    Feb 2011
    Location
    California, USA
    Posts
    1,338
    Tokens
    108
    Habbo
    Zeptis

    Latest Awards:

    Default

    I'm not sure why this is happening, i suggest calling player support, they shouldnt of banned all of your accounts, just the scam one.


  3. #3
    Join Date
    Jul 2011
    Posts
    9
    Tokens
    0

    Default

    Well I used the Help Tool and sent them a message. Obviously it's a sunday so I have to wait until at least tomorrow before I can expect a reply. I've never used it before so I don't know if it will take 1 day or 1 week for them to reply. Knowing Habbo it'll probably be a month.

  4. #4
    Join Date
    Sep 2010
    Location
    Australia
    Posts
    9,169
    Tokens
    18,598

    Latest Awards:

    Default

    Youve been ip banned? If your using a router restart your router and you get a new ip but the main account wont be unbanned though

  5. #5
    Join Date
    Jul 2011
    Posts
    9
    Tokens
    0

    Default

    OOh will have to try when noone else is using router. It's weird cause whenever I try to log on I either get redirected to the URL:

    http://www.habbo.com/account/disconn...in=popup&id=22

    or the URL

    http://www.habbo.com/account/disconn...in=popup&id=10

    However the latter URL (the one saying the reason is because im banned), doesn't give a date and time of when it will unban.. weird :S

  6. #6
    Join Date
    Nov 2007
    Posts
    2,709
    Tokens
    89
    Habbo
    -Danube-

    Latest Awards:

    Default

    You shouldn't be banned on all your accounts, maybe they could stretch to banning your Habbo ID, but they wouldn't ban a separate ID as they cannot prove they are actually the same person (even if it's the same IP you could have siblings who also play Habbo in the same house, would be unfair to ban them).

    I doubt it's an IP Ban, never known Habbo to give out IP bans unless really serious (please correct me if i'm wrong). And surely if it was IP ban, you wouldn't be able to access the whole Habbo Domain, not just the client.

    I'd say it's browser issues maybe, you are getting disconnected from the client. Try a different browser maybe? Clear your cache?

    If the above doesn't work, try to uninstall your flash player:

    http://kb2.adobe.com/cps/141/tn_14157.html

    Restart your computer, load Habbo back up and it'll ask you to install Flash Player again.

    If something doesn't work for me i always try the above first before contacting player support etc.
    I've left. I'm back.
    ~Dan

  7. #7
    Join Date
    Feb 2011
    Location
    California, USA
    Posts
    1,338
    Tokens
    108
    Habbo
    Zeptis

    Latest Awards:

    Default

    Quote Originally Posted by ItssAlex View Post
    Well I used the Help Tool and sent them a message. Obviously it's a sunday so I have to wait until at least tomorrow before I can expect a reply. I've never used it before so I don't know if it will take 1 day or 1 week for them to reply. Knowing Habbo it'll probably be a month.
    You wont get anything productive from the help tool, thats why i suggest, when they open tommrow, call them and talk to them in person.


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •