After 4 months of waiting the time's nearly here !

[GoldenMerc]

Service Request Number: ~

Dear Xbox LIVE Customer,

Your report of unauthorized access to your Xbox LIVE account has been received by our fraud investigations team. To protect your privacy and account information, your Xbox LIVE account is temporarily locked and sign-in is disabled. If you use this Windows Live ID for any other Microsoft services, they will also be locked during our investigation. Your account cannot be accessed by anyone outside of our fraud investigations team. No charges or changes can be made to your account while we investigate.

Our investigations are currently taking up to 21 days, with our goal being to unlock your account as quickly as possible. We ask for your continued patience as we investigate this case. We are providing you a free, 30-day Xbox LIVE membership code that you can use to create a new, temporary account or save and add to your own account.

Please accept this prepaid code with our apologies for the delay:

*************** - 1 Mo Live Gold (CSR)


If we verify that fraudulent purchases were made on your Xbox LIVE account while your account was not under your control, the purchase amounts or Microsoft Points will be refunded. Refunds may be processed within the next 10 business days after we conclude our investigations, but may take up to 30 days before they appear on your credit card billing statement.

Please continue to check your email for status updates regarding this case. We may email you with additional questions to help complete our investigation.

Sincerely,
The Xbox LIVE Investigations Team

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Contact Xbox Support

After 4 months looks like were actually getting somewere im glad my accounts been locked because some low lifes been using it, search rossco10 jr a bit bait considering the mottos Tobie&Roni but what ever really :/
Just happy now

[GoldenMerc]

They lie;
http://live.xbox.com/en-GB/MyXbox/Pr...=Rossco10%20Jr
Its been online today :@

[Neil]

It's a bit lame that it took 4 months for them to do anything and they only give you back 1 month of that time lost, they should of compensated you properly.

[GoldenMerc]

The account once again still isnt banned, thats madness!