The standard of Habbox events...

[MKR&*42]

K,

The events that Habbox host are sometimes... absolutely shocking. It usually just ends up with people arguing left, right and centre & people in the game waiting agesss to play whilst the host spends forever warning people.

Me and a tonne of others were just in a 'find the seat' event, which only managed to complete 2 games in 1 hr... because people decided to start raging and arguing... and it took about 45 minutes before someone thought "hey, let's ban this person!?". It's pathetic how long it took...

Some of the events = fine and go to plan... but some are just appaling and riddled with arguments and annoyed users waiting ages to play the game :L

[Mathew]

Hellooooooooo,
Sorry to hear about your experience.

Events Organisers should be fully aware of the standard warning procedure: a polite warning in the room, a kick, and then a ban. It's written in our Staff Handbook and I haven't seen it to be a major problem in the past. Remember that we've just introduced 13 new trialists to the team, so we can't expect perfection (like the rest of the team ) quite yet.

I do think you need to look at whether the problem is with the visitors or with the host though. It would be a surprise if hosts were starting the arguments... and if the host is "forever warning people" then it would suggest the problem lies with those visiting. I do think this is just a case where the warning system hasn't been implemented.

If there is a specific Events Organiser where things seem to be a recurring problem, or perhaps a particular event which was simply dire - shoot a PM my way with screenshots, accompanied by a nice description, and I'll look into it.

Thanks!
Matt

[beth]

i just popped into that event, and frankly if some of the visitors had been at one of MY events they would've been banned about half an hour ago. the host involved is a trialist and might be wary of warning/banning users. so give them time. think you've generalised considerably.

[tylermunjkt]

I was there - my event - and so was rosy. ME and her worked together on it, and I wasn't fully focusing on thevisitors, I was focusing on the event. I am sorry for this, and I must abmit, people there were moaning and complaining.

[FlyingJesus]

Add to this the fact that in all the events I've been to in the past few months the entrants are around 50% Hx staff at any one time, many of whom ought to have been in the (totally empty anddesolate)HxHD, and it's clear that something's wrong. Fair enough if all 30 or whatever HxHD staff are online at the same time, some can go off to events, but whenthe entire staffleaves the help desk dead in order to mess around in event rooms it really doesn't show well for either department. If that's going to be how things are run then you may as well have specific opening times for HxHD to ensure that it's actually running when people are online and not just for 10 minutes at a time between events

[Hopeless]

Add to this the fact that in all the events I've been to in the past few months the entrants are around 50% Hx staff at any one time, many of whom ought to have been in the (totally empty anddesolate)HxHD, and it's clear that something's wrong. Fair enough if all 30 or whatever HxHD staff are online at the same time, some can go off to events, but whenthe entire staffleaves the help desk dead in order to mess around in event rooms it really doesn't show well for either department. If that's going to be how things are run then you may as well have specific opening times for HxHD to ensure that it's actually running when people are online and not just for 10 minutes at a time between events

Agree completely. I came in the help desk around ten past seven. It was busy for the Saturday Night Quiz and then around 20:05 when the 8PM event started it went to around 5 people. It came back a bit to around 10 people when the event finished at 9 only because there's no 9PM event. I've only been back 2/3 days and popped in shortly at peak times on all of those days and it has been dead. Do not know what's happened to the desk!

[sophiethenerd]

Add to this the fact that in all the events I've been to in the past few months the entrants are around 50% Hx staff at any one time, many of whom ought to have been in the (totally empty anddesolate)HxHD, and it's clear that something's wrong. Fair enough if all 30 or whatever HxHD staff are online at the same time, some can go off to events, but whenthe entire staffleaves the help desk dead in order to mess around in event rooms it really doesn't show well for either department. If that's going to be how things are run then you may as well have specific opening times for HxHD to ensure that it's actually running when people are online and not just for 10 minutes at a time between events

Once you have your hours for hxhd, its nice to have some fun in events. And if you dont get about on habbo, it makes it hard to answerquestions about wired and quests and so on.

[Mathew]

Add to this the fact that in all the events I've been to in the past few months the entrants are around 50% Hx staff at any one time, many of whom ought to have been in the (totally empty anddesolate)HxHD, and it's clear that something's wrong. Fair enough if all 30 or whatever HxHD staff are online at the same time, some can go off to events, but whenthe entire staffleaves the help desk dead in order to mess around in event rooms it really doesn't show well for either department. If that's going to be how things are run then you may as well have specific opening times for HxHD to ensure that it's actually running when people are online and not just for 10 minutes at a time between events

I think this is (and always has been) a problem for Habbox in general. All we need to do is take a look at the online users list and we can see that the majority are Habbox Staff (and at times, it does feel like we're all volunteering in these departments for each other). Whilst we shouldn't discourage staff from visiting events (indeed, we encourage them to show support) - it is important that we remember our focus should be on regular Habbos. Events do generally get a good amount of regular Habbos which are sometimes HabboxLive listeners too, although we always get regular Habbos when EOs put an event up.

The brand new Takeshis Castle is a step in the right direction too, and I have been hosting several games over the past couple of days where there has been no Habbox Staff at all. It's a great opportunity to get some new members and I think the official rooms are sometimes ignored. Pigperson has a gaming room and Varnius has a Trade City; I rarely see Habbox Staff there.

The bottom line is that people like to be where their friends are, and I don't think any of us are in a position to alter that.

[Martin]

Agree completely. I came in the help desk around ten past seven. It was busy for the Saturday Night Quiz and then around 20:05 when the 8PM event started it went to around 5 people. I've only been back 2/3 days and popped in shortly at peak times on all of those days and it has been dead. Do not know what's happened to the desk!

It's exactly as FJ put it really, staff need to be made aware what their primary role is and if they are helpdesk staff then they should be populating that room rather than filling up the events. Events should be moreso for the general public on Habbo to get people interested in the site, allow them to win things to persuade them to stick around and find out what Habbox is about and to advertise. I think the more effort that is put into getting non Habbox staff into events the better since it's not really doing much for Habbox when all the players are Habbox staff and doesn't really serve a purpose of improving the overall community. As said, helpdesk staff need to be in the desk more, the past few weeks peak times in the desk hasn't been too great and I think there could be more done to try and get more visitors into the desk and that department being more enthusiastic about getting the desk popular thus advertising Habbox and getting new members in. Fair enough a few staff should be able to take part in events, but there needs to be a balance or it's just not worth it and other elements of community aspects on Habbo will begin to fail if all the staff are only focussing on events. Get normal members involved, give some prizes out to those other than Habbox staff and it becomes much more worthwhile. I know Mathew has recently created a Takeshis castle and I think this is definitely going to help boost numbers of normal member participants hopefully.

[Red]

Once you have your hours for hxhd, its nice to have some fun in events. And if you dont get about on habbo, it makes it hard to answerquestions about wired and quests and so on.

The thing is last week 9/19 people reached the minimum hours? Plus 5 hours is ridiculous. The desk has been completley empty and dead all week. I haven't seen some of the senior staff behind the desk in weeks. Its ridiculous. Something needs done asap.