FINALLY A DECENT REPLY ON Help.habbo

[Andii]

So i made yet another complaint against one of the staff members for a stupid reply to my friend and this is the answer they replied with. Seems decent enough.

The first screenshot is of the 1st reply to which i was complaining about.

[Red]

good old doreen x
Appaz Erick and Katharina have been moved from support. They are bloody terrible. I have requested doreen for my ticket after my rubbish reply from katharina who had the absolute cheek to say she can't understand me and speak in proper english? LMAO

[Succubus]

Aha, I love your complaint!

Should,get some better feedback.

[Andii]

lol ino funny this is im still waiting on like 12 others to be replied to

[geo]

Aw Doreen! Hopefully this means that Katharina shall be fired, haha. We need decent replies..

[beth]

lmfao doreen got someone's nan now working for them.

[jasey]

Katharina is absolutely useless. I have nothing against her for not having a full grasp on the English language. There are many of us in that situation, myself included. What I do have a problem with is putting these people with poor English in positions where they are meant to communicate officially and poignantly. She sounds like a very bad outsourced customer service agent and I am disappointed that Habbo would go to this level. In any case, I am glad Doreen sounds to be sorting things out.

[Chippiewill]

Sounds like an automated "complaint" response to me.

[MKR&*42]

Oh my God, it must be theapocalypse

Thank ******* God Doreen did something about it. And yes, Katharina's English isn't the best :S -nice to know we have good, useless, fluent English speaking support staff still here (i.e. Doreen)

[Meanies]

I've no problem with katharine since i've not encountered her yet.. but erick is awful. He seems to be in a 'higher up' customer support role to me, since I was appealing about my perm ban, was getting a lot of replies from Alex I think and she was 1 step away from unbanning me, then he comes in all of a sudden and says no >: (