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  1. #1
    Join Date
    Jun 2005
    Location
    Bournemouth
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    Habbo
    Meanies

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    Default Account Locked :l

    Well I thought it'd be a good idea to put it on my account, until I forgot I had it and logged in from another computer in a different room, even though it has the same IP, still got locked. I can't get any of the emails they send because my account is linked to a hotmail address which I really need to change once it gets unlocked. After waiting a week for a reply from support, Katharina (lol.. no chance in the first place) has said that the information I gave to prove ownership isn't enough. Problem is, I made up a DOB for the account so idk what else I can say to her. I said to check the IP I'm using now with ones in the past and maybe she'll do that.

    Both in the last set of quests and this set I'm unable to do the ones where you have to buy the effect because I can't buy anything and it's getting frustrating >: (
    Last edited by Meanies; 27-07-2012 at 07:16 PM.

    cake


  2. #2
    Join Date
    Jun 2012
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    Default

    does it not just send a reset email to your account for you to confirm? it is usually in spam i think

  3. #3
    Join Date
    Jun 2005
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    Quote Originally Posted by hah View Post
    does it not just send a reset email to your account for you to confirm? it is usually in spam i think
    ohyeah forgot to say that. for being a fool and still using hotmail, i can't receive the emails they send.

    cake


  4. #4
    Join Date
    Jun 2012
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    Default

    all i can think off is try search through your emails to find the email they send when you sign up because it use to contain your account dob

  5. #5
    Join Date
    Aug 2006
    Location
    N.Ireland
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    23,061
    Habbo
    Red

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    Default

    Aww that sucks. If your account is locked, can you not change your email?


  6. #6
    Join Date
    Jun 2005
    Location
    Bournemouth
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    Default

    Quote Originally Posted by hah View Post
    all i can think off is try search through your emails to find the email they send when you sign up because it use to contain your account dob
    I'll give it a try, it was only made in 2011 though so not sure if they still would at that stage

    Just looked and I don't have any emails since 2011 left in there hopefully she'll do the IP check because that is basically proof anyway

    Quote Originally Posted by Red View Post
    Aww that sucks. If your account is locked, can you not change your email?
    Can't do anything, can't change email, password, can't trade, can't buy from shop, probably some more stuff too! It is a good idea, but not when it becomes challenging to get your own account back..
    Last edited by Meanies; 27-07-2012 at 07:40 PM.

    cake


  7. #7
    Join Date
    Aug 2006
    Location
    N.Ireland
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    Habbo
    Red

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    Default

    Yea I would like to enable it but no point because I log on habbo in different places so I would just be constantly locked. Everyone seems to be having such problems with it. There is like no way to get your birthday now either. Do they still give a birthday notification on homepage?


  8. #8
    Join Date
    Jun 2005
    Location
    Bournemouth
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    Default

    Quote Originally Posted by Red View Post
    Yea I would like to enable it but no point because I log on habbo in different places so I would just be constantly locked. Everyone seems to be having such problems with it. There is like no way to get your birthday now either. Do they still give a birthday notification on homepage?
    Is that not just for the date the account was created or is it the DOB registered? Even so it could be nearly a year I'll be waiting to see that

    cake


  9. #9
    Join Date
    Mar 2010
    Location
    Cornwall (UK)
    Posts
    2,329
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    6,755
    Habbo
    -Nick

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    Default

    I don't see how habbo carnt just see the IP... Much more easier !!!


    Quote Originally Posted by xxMATTGxx View Post
    Nick is harmless and he's not a bad person after you have spoken to him a few times.
    Last +REP from: Kardan


  10. #10
    Join Date
    Jan 2011
    Location
    Australia
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    173
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    115
    Habbo
    Toilet

    Default

    You could create another ticket asking for the DOB.

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