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Results 1 to 8 of 8
  1. #1
    Join Date
    Oct 2015
    Posts
    3
    Tokens
    21

    Default Black screen on habbo.com

    hi all
    just started getting black scrreen when clicking on the hotel button, i get the hide button in the top left but nothing else. no loading screen etc...
    tried restart, refresh page, clear all cache etc...
    also tried it on chrome and ie11 and get the same

    i can however get onto ex.habbo.com fine ???

    any ideas?

  2. #2
    Join Date
    Oct 2006
    Posts
    99
    Tokens
    1,632

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    Default

    Oh thank heavens, I thought it was just me.

    I've sent a ticket to Habbo, and she told me to just try again in 30 minutes.

    Except she spelled minutes wrong, so I don't trust her anyway.

  3. #3
    Join Date
    Oct 2015
    Posts
    3
    Tokens
    21

    Default

    Quote Originally Posted by IDrew View Post
    Oh thank heavens, I thought it was just me.

    I've sent a ticket to Habbo, and she told me to just try again in 30 minutes.

    Except she spelled minutes wrong, so I don't trust her anyway.
    woo glad not just me too!

    i tried this morning at 10am bst , it has been 4 hours since then and still happening!

  4. #4
    Join Date
    Oct 2015
    Posts
    3
    Tokens
    21

    Default

    working now

  5. #5
    Join Date
    Oct 2014
    Location
    United Kingdom
    Posts
    2,214
    Tokens
    16,822
    Habbo
    Expling

    Latest Awards:

    Default

    ex.habbo.com usually always works when little problems like this occur so just stick with that
    the main one (habbo.com) breaks so easily



  6. #6
    Join Date
    Oct 2015
    Posts
    1
    Tokens
    5
    Habbo
    Jackofall

    Latest Awards:

    Default

    I messaged them yesterday about it too... Doesn't work on any of my computers I just get the black screen. She said they would look into it but it's been 24 hours and still nothing -.- :S

  7. #7

    Default

    Hey guys,

    Just FYI, we now know what the cause of this issue is. It happens when we need to change something on our side, there's some unexpected behavior following that. The fix has been made, but is not yet live, so in the mean time we will try out best to avoid having to make changes that cause that black out.

    Sorry for disrupting your play!

  8. #8
    welshcake's Avatar
    welshcake is offline Help Desk Assistant Manager
    HabboxLive Senior DJ (DJ welshcake)


    Join Date
    Dec 2011
    Location
    Wales
    Posts
    3,392
    Tokens
    7,263
    Habbo
    welshcake

    Latest Awards:

    Default

    thank you for the reply, macklebee xoxoxo

    I've only had that problem like twice
    I assume it's lord jesus telling me i need to go do something else

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