Tesco - Poor Customer Service

[Wayne]

Just rang up Tesco three times and each time I was told to hang up and ring back within 5 minutes. Surely they should ring me back or put me through to somebody else?

[ToxicPaddy]

Just rang up Tesco three times and each time I was told to hang up and ring back within 5 minutes. Surely they should ring me back or put me through to somebody else?

Ring them back again and if they say ring back in 5 mins, ask if they can ring you back or direct your call somewhere else. Never the less, bad service.

[Wayne]

Yeah. I know it's late and that but they're open 24 hours a day. I only want to know whether they have a certain phone in stock. Cheers Paddy.

[GommeInc]

What part of their service are you calling? Bit weird them asking you to ring back so much :/

[Wayne]

Electrical department. It's a bit annoying yeah.

[womanizer]

I love the self service checkouts it's good for embarassed middle-aged men that want to buy condoms but are too embarassed.

Keep trying I guess

[Wayne]

I will retry in about 10 mins. I don't want them to get pissed off.

[ToxicPaddy]

I will retry in about 10 mins. I don't want them to get pissed off.

Lol, if they got pissed off make a complaint and get them fired. It's their job to deal with angry customers in a calm way.

[Wayne]

I suppose you're right. I'm going to ring again in the morning.

[ToxicPaddy]

I suppose you're right. I'm going to ring again in the morning.

Lol I would keep ringing in until someone answers your question I'm a bit stubborn like that...