Trojen - Hourse help

[Richie]

Hi guys,
I Brought my laptop to be fixed cos it was broke but i got it back and AIM was on it i tried to uninstall it and when i do norton blocks it and says somthing bout i trojen - hourse i heard these are bad is my computor at Risk? and how do i fix need help asap

[Tomm]

Norton is crap, could be a false positive.

Try using NOD32 (www.eset.co.uk)

[Kevin]

Since it's christmas, if you PM me ill help you set up the full version for free, bear in mind it could be deamed as pirating though.

[Richie]

but its only when i try uninstall AIM but im confused cos why wood sum1 who fixed my comp hhave a trojen hiden in a file like AIM

[Clowgon]

but its only when i try uninstall AIM but im confused cos why wood sum1 who fixed my comp hhave a trojen hiden in a file like AIM

I wouldn't enter any personal Details until this is sorted out.

[Richie]

personal details as in?

[brandon]

personal details as in?

Personal details such as passwords/addresses/bank details. Just incase you have a 'trojen hourse'

[Richie]

[Tomm]

Uninstall Norton anti virus if you have AVG free installed. Having two anti-virus software installed can cause problems.

[Richie]

Uninstall Norton anti virus if you have AVG free installed. Having two anti-virus software installed can cause problems.

do you think that is what is wrong?