Bought VIP via SMS - Not received

[Boxiel]

I ordered VIP stuff via SMS 2 days ago and haven't received it.

I sent the SMS once but received 2 texts back. Please look into this.

[brandon]

Hi, I assume you mean donator. I'm not sure why that is sorry, it's not that I have not been setting them up. I'm still receiving email confirmation of SMS purchases from other people, I have checked a few times and yours has not shown up at all.

[Boxiel]

Hi, I assume you mean donator. I'm not sure why that is sorry, it's not that I have not been setting them up. I'm still receiving email confirmation of SMS purchases from other people, I have checked a few times and yours has not shown up at all.

Well, just hoping I don't get charged then.

[Boxiel]

Bump - Almost a week now :rolleyes:

[Sammeth.]

Did you get charged?

[Boxiel]

I received 2 sms back advising me that I had been charged, yes

[Boxiel]

It's been a week now.. Sort this please!

[Boxiel]

Fine i'll email it to management.

[brandon]

Sorry I'd love to help you but there's nothing I can do apart from check to see if it's came through, which it hasn't

[Jin]

boxiel if you can please pm me:

The mobile number the sms was sent from,
The colour requested
Date sent

I will be able to check our SMS system for your transaction and hopefully be able to get this matter resolved.