O2s WEBSITE... :@

[StefanWolves]

It has to be the most worse website in history, firstly it's laggy, slow and ugly, and takes 30 seconds to load after tapping 'enter'.

1.) I try to log onto m account to pay my monthly bill, but get the 'your password or username was incorrect, please try again' bullcrap, so I think I have forgot my password, i reset it all, woo, done, know exactly what the details are to log in, and it still ******* says 'your password or username was incorrect, please try again' - this is just the ******* start.

2.) I got to try and e-mail or phone call them via customer service, firstly I try to click 'email' and get some ******** error that it's not available.

3.) I got to phone them and if I actually want to talk to someone and not a ****** computer (which is a 0800 line) then I have to use a rip off ******** number which charges like £1 per minute.

Absolute crap website, so now I'm stuck without being able to pay my bill, can't email them, and I'm not going to phone them as I don't want to get ripped off, I'll look up on that saynoto 0870 or w/e it was in a min.

So freaking annoying.

/rant.

[Rapidshare]

02 has a free phone line number.

'202'

k thanks.


p.s 02 is doing work on there site, just be calm and take a chill pill k

[StefanWolves]

it's been like this for ages, and it has always been clogged up and slow, i just wish the iPhone was on orange, so much better all round than crappy O2, at least Orange actually look after their customers too.

they'd just put me through to a real speaking women, which would be a 0870 line, which will cost, anyway, it all goes back to the same old crap lol.

[Rapidshare]

Oh, your on iphone?


'2302'

Nah, that shouldnt charge, if it does imo then complain, but i didnt think it would anyways, seeing it didnt for me

[StefanWolves]

It's crap, I'll try the website in the morning, then if that still doesn't work, I'll give them a ring.

[today]

i hate the orange website lol, its so annoying "Please wait while we process your request..." grr

[StefanWolves]

www.orange.co.uk

www.o2.co.uk

Compare the two, i'd much rather have the Orange one, it's just a nicer place to browse on the whole, than the O2 one.

[Agnostic Bear]

www.orange.co.uk

www.o2.co.uk

Compare the two, i'd much rather have the Orange one, it's just a nicer place to browse on the whole, than the O2 one.

I wouldn't, O2 has easier to read navigation, a very very very very slightly faster loading website and it's nice and calm unlike Orange which tries to do way too much for a website about mobile phones and mobile broadband.

[Awfy]

I have never been able to access my phone bill on my O2 account, for some reason whenever I click "View My Bill" it just takes me to the area where I edit my profile. Has done it for about 11 months now.

[StefanWolves]

It's as buggy as hell, and for a major company with many paying customers I'd expect a website that works fully functionally.