Contacting Habbo about account retrieval

[Cysne]

Hiii,
Another annoying question.
I was wondering if you can still ring the habbo london office? All I've been able to find is there email. I've emailed them, but I dont know what their response time is like, anyone know what kinda response time is like?

Last question, what kinda details will they need for account retrieval?

[e5]

The London office number is: 020 7871 0346

Their response time is usually 48 hours after you have sent your email, depending on weekend/bank holidays.

You don't get any further by phoning them as email is just as efficient, if not more as it gives both ends time to think about replies so that they make the right decision, usually in your favour.

For account retrievals you need details of:

* Email address used to create the account
* Details of any other email addresses on the account
* Your ISP (Internet server provider - AOL, BT, Virgin Media etc)
* Details of any bans on the account
* Details of all Credit transactions and payment methods (credit card, mobile phone, home phone etc - if you used a phone, please include the phone number too!)

[Black_Apalachi]

The list of required information is hideously long. I tried to retrieve an account recently and I apparently didn't provide enough information :rolleyes:.

[e5]

The list of required information is hideously long. I tried to retrieve an account recently and I apparently didn't provide enough information :rolleyes:.

5 requirements isn't much

[Black_Apalachi]

That's no way near the whole list they send you.

Edit: Here's the list:

> Your Habbo name:
> When you registered your Habbo account:
> Past email addresses registered on your Habbo account:
> Your Habbos Date of Birth (the one you entered when you registered the account) -
> Your ISP (Internet Service Provider - AOL, BT, Virgin Media etc. - This is the company you pay for your Internet):
> If you have bought credits (yes/no):
> If you have, when and for how many?:
> How did you buy Habbo Credits? (Cheque, SMS, Credit or Debit card etc.):
> If you bought be home phone or SMS please supply your phone number:
> If you purchased by Ukash, Clickandbuy or Credit/Debit card please supply the email used for that purchase:
> The names of any other Habbo accounts you may have:
> Any other information you think is important in this matter:

Your short-list may be similar but it's way too vague.

[Laurensh1]

They also want you to guess how much rooms you've made and who your friends are and stuff...

[Black_Apalachi]

They also want you to guess how much rooms you've made and who your friends are and stuff...

Lmao, is that a new one?

Half the questions are stupid. I don't need to own the account to know when it was created or when it last logged in for example.

[e5]

Yeah, they also ask you for 5 friends from your friends list and stuff like that.

And the list I gave is from the Habbo website I am fully aware they reply asking for even more details , that probably being when you don't supply enough information in the begginning.

[Black_Apalachi]

Alright calm down. I don't see the point in adding even more questions which the answers to can be easily obtained from the user's Habbo Home .

[Cysne]

Jeeez! That's alot! Haha, Thanks alot.