[HxHD]

[dogboy123]

I meant opening apps for 1 or 2 staff to hire

[lick]

Every other department does it, so i dont see why you can't. It's not like all the Hxhd staff are going to quit.. you never gunna need more than 3-4 people..

I just think you cba reading through them

[dogboy123]

HxHD is different to most other departments, a big factor is activity on habbo, the only way we can see this is by going there and seeing it physicaly. With applications you'll never be sure on how active anyone is

[lick]

When they get a trial you can monitor and see how long they are on Habbo, ain't that hard..

God you are looking for so many reasons to keeps apps

[Black_Apalachi]

Why is everyone so bothered? Surely it's best to let those who run it, do so whatever way they see is best?

If new staff aren't regularly needed, then doesn't that immediately dismiss the suggestion to employ applications?

[nvrspk4]

Having skimmed most of the posts, I would like to make a few points.

1) The form of hiring is not up for popular vote. We are entirely willing to listen to input, however at the end of the day it will be a management decision based on pros and cons. Sorry to be so abrupt about it but that is a line that we are definitely not crossing

2) Many have discredited reccomendations. As a previous member of HxHD Staff and a previous manager (ok never mind I was really only a manager in emergencies) but as a long time member of staff, I did see the system work. And one of the biggest reasons it DID work is because you had a sense of obligation going there. The staff will reccomend people they think will do well because it does reflect on them and if the person is absolute crap then we look back and say...well who reccomended them? Also the person who got hired feels that they owe it to the people who reccomended them to try.

This isn't always true but its being treated as an absolute situation by many - reccomendations never work. That's not true, I'd say a good percentage do.

3) Applications have been touted by many as the solution. Once again, having been a manager for a time much longer than I'd care to remember (and being a pretty decent app writer myself from back in the day) its very easy to represent on paper (or in pixels, whatever) what is not verifiable and sounds fantastic.

4) The point was made that this is what trials are for. Any HxHD manager will tell you that no matter applications or reccomendations, nearly every member of Help Desk Staff worked 2-3x harder during their trials and then their activity dropped. Its a simple fact, verifiable by pretty much anyone who's run HxHD. Or even those who haven't.

5) Is my defense of reccomendations and attack on applications a sign that we keep going with reccomendations only? Probably not. I'm not going to make this decision unilaterally as my Community AGM and HD Manager should be the main components of the decision, however, I think there are merits to both systems and that neither is really fantastic. We'll probably use a hybrid of the two, based on how many positions are open. When two to three or more positions open from close together resignations, we may choose to open apps. When there's only one spot, no I don't think its a good idea to open apps unless they haven't been open for 4-6 months.

6) The small amount of staff was a deliberate decision a long time ago that I made with new Habbox (and god knows I had to fight for it so hell if I'm reversing it ) because limiting the number of staff creates more value in the job, its not something that people get whenever and then just toss away at will, as it was becoming. There's 12 spots and that's it. So we won't be expanding beyond 12 to accept more applicants.


FNX

[HotelUser]

Applications would be a good idea, but with the 12 staff limit I don't think it would work as well as we would want it to. There might have been several mistakes with recommendations in the past (mind you it wasn't anything major), but now Ben's looking after things, and I believe he's already said things will be different.

4) The point was made that this is what trials are for. Any HxHD manager will tell you that no matter applications or reccomendations, nearly every member of Help Desk Staff worked 2-3x harder during their trials and then their activity dropped. Its a simple fact, verifiable by pretty much anyone who's run HxHD. Or even those who haven't.

In most cases this is usually always true. However HxHD does have staff members who are dedicated regardless of whether or not they're on trial. Nicki is usually very consistent with getting at least 70 report notes a week, and if memory serves correct she's even more active than she was on her trial.

[Nicola]

Okay, on the friends getting rec'd subject.
One of the main factors on the rec system is high activity from a user. To show you are high in activity you would have to be in the Help Desk alot and you'd talk to other users around you, this is including staff as they are in there alot of course.

The staff get talking to the active users who also help out and of course over some time they will form some kind of bond. The staff will then obviously rec that person for their high amount of activity, knowledge and friendliness. It just so happens that the staff has become friends with this person because they are ACTIVE and FRIENDLY with other users. Do you see where I'm coming from?

It's hard for staff to become friends with users that are in there all the time because of course people are just going to think they rec them because they're friends.

[scottish]

IN previously cases however the person was not active or helpful, yet two friends rec'd him and be became staff for a few days...

[dogboy123]

Applications would be a good idea, but with the 12 staff limit I don't think it would work as well as we would want it to. There might have been several mistakes with recommendations in the past (mind you it wasn't anything major), but now Ben's looking after things, and I believe he's already said things will be different.




In most cases this is usually always true. However HxHD does have staff members who are dedicated regardless of whether or not they're on trial. Nicki is usually very consistent with getting at least 70 report notes a week, and if memory serves correct she's even more active than she was on her trial.

David you're also a very dedicated staff memeber

@Scott - I think I know who you're on about, and now as manager I'll make sure it doesnt happen