[HxHD]

[nvrspk4]

IN previously cases however the person was not active or helpful, yet two friends rec'd him and be became staff for a few days...

I agree, there was one case where it happened, it was caught with the help of users, and was dealt with.

Meanwhile, we've staffed a full team several times over with this method while encountering one or two blips.

To me that's a success

[Jin]

- I think Applications should return, recommendations has flaws and not everyone can be active when staff are around: DJs are getting loads of trials as they frequently party there, doesn't seem fair. I also think staff can recommend their friends and some people are not getting a trial but in fact; they deserve one.

There are ALWAYS staff in HxHD, if you are not active in the help desk when there are apparently no staff around then quite simply you will not be active enough to have a job role.

The problem with applications is we do not want staff who are not going to be active, forum moderators, news reporters, competitions staff they can all be active at all hours of the day it doesn't make any difference, help desk staff are preferred to be online during the Habbo peak periods.

The other issue being is that it is pointless opening applications for when we are only hiring 2 staff members, applications also do not show if a user is even going to make a decent member of staff, an application will not show if they have decent help desk manner, if they are well behaved or if they even are knowledgeable on their feet.

Classic HxHD, I'm not saying bring back all the elements, just a few. The desk should remain the size it is, but I think there should be groups and TLs as there is an extra job position which may motivate some staff. TLs also can be a help to Management when the time is needed and I think SS to Manager is a heavy jump.

Not entirely sure on this, but I think we may have a capped limit on the number of help desk staff. If the limit has been capped to what I think it has been then the bringing back of groups will probably result in like 1 team leader and 2 team members at most which will render it pointless.

Frequent Layouts - I think you should take into account what the public say - such as layout votes

Layouts is not a concern of the public, unless of course they wish to contribute to the expenses. HxHD is primarily a service which is for new users therefore layouts are not a concern, the help desk could quite as easily achieve its targets made entirely out of rugs and lodge furniture.

Having a public input on the help desk layouts would be the same as asking the public on their input for how a Events race room or hxl party room should be designed.

Competitions and Quests - Although I have seen quizzes they have only been held during HxSS at the moment. I know it's a lot to ask but maybe a quiz or 2 a month for some VIP won't hurt... It will help forum users get onto habbo and some of us to get VIP!

I believe there are plans for this more so during Christmas and such organised by our new community AGM which will incorporate into HxHD a lot more deeply. As a result we will probably be in a larger room during the winter season to accommodate more people for events.

[scottish]

There are ALWAYS staff in HxHD, if you are not active in the help desk when there are apparently no staff around then quite simply you will not be active enough to have a job role.

The problem with applications is we do not want staff who are not going to be active, forum moderators, news reporters, competitions staff they can all be active at all hours of the day it doesn't make any difference, help desk staff are preferred to be online during the Habbo peak periods.

Lol the help desk was absolutely empty for about 30 mins from like 7:50 so its not always active and 8pm is hardly not a peak time seeing as the 6900 people on habbo atm, also now theres 8 actiev people in the help desk, not one member of staff.

The other issue being is that it is pointless opening applications for when we are only hiring 2 staff members, applications also do not show if a user is even going to make a decent member of staff, an application will not show if they have decent help desk manner, if they are well behaved or if they even are knowledgeable on their feet.

Trials are there to determine is a member is active, well behaved, knowledgeable, etc.

Not entirely sure on this, but I think we may have a capped limit on the number of help desk staff. If the limit has been capped to what I think it has been then the bringing back of groups will probably result in like 1 team leader and 2 team members at most which will render it pointless.

Layouts is not a concern of the public, unless of course they wish to contribute to the expenses. HxHD is primarily a service which is for new users therefore layouts are not a concern, the help desk could quite as easily achieve its targets made entirely out of rugs and lodge furniture.

Having a public input on the help desk layouts would be the same as asking the public on their input for how a Events race room or hxl party room should be designed.

The layout determines if people would come in etc, if you made an absolute craphole and people were coming in for help, i'm pretty sure they'd find an alternative room, where as if you have a decent looking room which wasn't plain and kept the same for 2 years people wouldn't get bored of it and would bring a better atmosphere to HxHD and more people would come in as its not such a boring layout

I believe there are plans for this more so during Christmas and such organised by our new community AGM which will incorporate into HxHD a lot more deeply. As a result we will probably be in a larger room during the winter season to accommodate more people for events.

When josh and leah were assist + manager they done 2 quiz's a month, so that should be fine if manager actually does it, 'larger room' if your even thinking of making HxHD into one of the big rooms just don't even go there.

[Molly.22]

Lol the help desk was absolutely empty for about 30 mins from like 7:50 so its not always active and 8pm is hardly not a peak time seeing as the 6900 people on habbo atm, also now theres 8 actiev people in the help desk, not one member of staff.

I was watching X Factor!!

+ Staff can't be there 24/7, there are at least 4 in there now.

[scottish]

Doesn't matter how many are in at the same time, as 1 is sufficient as all your staff are meant to be knowledgeable so only requires one to answer a question.

However my statement was directed at

There are ALWAYS staff in HxHD

just proving him wrong init

[lick]

Who really cares if there are no staff there all the time.. its Habbo mate... not like you really need help on Habbo.. and if no-one is there people wont come into the room because they wont see it on the list, so no-one is really losing out

[Molly.22]

Doesn't matter how many are in at the same time, as 1 is sufficient as all your staff are meant to be knowledgeable so only requires one to answer a question.

However my statement was directed at



just proving him wrong init

You always make things really hard :S

I'm sure Jin meant most of the time.

[scottish]

You always make things really hard :S

I'm sure Jin meant most of the time.

Thats pretty wrong as im straight and all, thanks anyway? :S

o wel :p

[Catzsy]

Thats pretty wrong as im straight and all, thanks anyway? :S

o wel :p

Well I am sure it is impossible to staff it every minute of the day. Yes there were quizzes up until Sam went I believe and there are going to be more soon. Ben has only just started so I think any criticism whether constructive or not should be delayed a month, say to give him a chance.

[dogboy123]

Yeah as Rosie said, I'm looking onto October.

You'll see everything put into play and everything happening then. No point cramming 2 quizzes in 3 days. But next motnh you'll be seeing improvments and things.