HxHD Updates!

[lick]

no im not

[Mathew]

I always agree with an application process. Even if 3 or 4 new people are wanting to be added, that's fine - competitions and moderation do it small like this, so what's the problem?

The trial right now, in my eyes, is rather pointless. Surely you're ALWAYS on a trial with reccomendations, and it's classed as "passing the trial" when you are recommended.

However, with applications -> first you get a feel for how they type, their attitude in an application. Secondly the interview to see how they are on Habbo. Then thirdly the trial to see how they behave in the HxHD situation. It all seems logical?

I'm still in shock the staff limit has been increased to 16, and the staffing area growing again. It seems like HxHD is (slowly) going back to what it was before, which I'm not complaining about

[lick]

Ben dont care about the public no point in posting

[Grig]

I am glad many people echo the point which I brought up earlier within the thread. I think you can have a mixed bag as I said before, if you need one or two people, sure go by reccomendations. But the application process is where candidates who really WANT the job would apply. There were always sucess stories with applications. Sure there were a few failures with them in the past too where some people were simply too inactive. But you can't expect it to be fool proof.

By applying, you can see who wants it. You may not necessarily even pick them if you think you've never ever seen them at the desk before, you are ultimatley making that choice yourself.

It is quite a nice process which I've always liked; you get people to apply, pick the few that you want/ who seem good, give then the interview, give them a trial. The interview will shed their personality, behaviour etc. I am in favour for a mixed bag. As I stated earlier- don't completely get rid of reccomendations, just open applications every now and again when needed, as was stated by some people earlier.

[Dan2nd]

I was manager of HxHD and will repeat what I said in a previous thread applications were totally useless. Everyone keeps saying if you have applications people who 'want' to apply will... that is correct I had 80 people apply with little to no interest in HxHD and only wanted the staff status to have access to the staff forums...

Most of the time out of 80 a max of 5 would get through to interviews where only 2 or 3 would be successful... sometimes these people sounded great on the application and interview but turned out to suck.. I never did recs so can't really comment on them but if the new manager wants to avoid spending ages reading through crappy applications with little to no effort put into them please avoid them at all costs..

Another thing that amazes me when I occasionally come onto this forum nowdays is how seriously a lot of people seem to take things. I think people need to step back and realise Habbox isn't a professional organisation it's supposed to be fun. That's how I used to see it when I was a frequent poster and staff member anyway

[Alkaz]

I second that Dan, I remember when I was Asst HxHD Manager we got a little over 130 applications in just over a week. It took for EVER to sort the applications and we ended up with about 15 trialists, only about 4 or 5 actually passed and half of them didnt stick around for much longer than a month. Again, later as manager with you as Asst Dan, we got abut 100 applications, 20 'ok' trialists over 4 weeks and hardly any decent results.

Applications used to work, not they dont really. I think it would be good for HxHD to hire people who visit regular obviously, buy maybe some more people from within the staff community.

[HotelUser]

that you don't know english and can't properly construct a sentence?

once you learn english rephrase your reply :S

I really don't see why we're talking about people's English abilities now, especially since you've just spelt keylogger wrong

As a former (successful) HxHD Manager I think that these changes are both good and bad.

- Staff Limit

Finally they've been allowed to increase it. Don't know what Dogboy123 has said to nvr but he changed the unchangeable. Back in 2006 we had about 30 staff - this worked well because we could get a good staff to visitors ratio. This isn't needed now as HxHD is more of a lounge than a Help Desk as it was back then.

In 2006 the room was usually 20/25, because there was more active staff at a given point in time, because we had 36 staff. So I think upping the 12 staff limit to 16 was brilliant.

- Interviews

We used the traditional interview (after application) in 2006. Basically the interview would be to test Habbo Knowledge. We'd have a set of questions which are probably still milling around in the HxHD forum Ben you should have a look.

Then again, with HxHD being more of a lounge nowadays do the staff need to know as much about Habbo as they did back in 2006?

I believe I still have your question set on a backup of my old computer from back then. We do still have a fair share of users coming in to ask for help. A lot of questions we get are about trade passes and verifying accounts, reporting users and using the help tool.

- Reccomendations
I scrapped reccomendations when I was HxHD manager because it is a bias system no matter what you say. God even applications are bias but they are less bias than reccomendations as everybody gets a chance to apply. Not everybody gets noticed within HxHD.

In my opinion since you are looking for four new staff applications would be the way forward.

Applications are good for understanding a person, rather than just getting their friends to reccomend them.

I personally don't see why applications aren't used anymore, it's damn stupid. It gives everybody a chance at HxHD staff, not just those charismatic personalities that show off in HxHD infront of their friends.

I am absolutely for applications, so long as we are not just looking for 1-2 new staffmembers. Unfortunately with the 12 staff limit there wasn't really times when opening applications were practical, but maybe now that the stafflimit has been upped, things might be different.

your only saying that cause your mates gave you your recommendations :S:S

She's a HxHD super staffmember who's been very active and working at HxHD for a while now. She is certainly entitled voice her opinion.

[luce]

I think this is good because something is better then nothing i liked it better when they are apps and think it's better but im not manager

[scottish]

I really don't see why we're talking about people's English abilities now, especially since you've just spelt keylogger wrong



In 2006 the room was usually 20/25, because there was more active staff at a given point in time, because we had 36 staff. So I think upping the 12 staff limit to 16 was brilliant.



I believe I still have your question set on a backup of my old computer from back then. We do still have a fair share of users coming in to ask for help. A lot of questions we get are about trade passes and verifying accounts, reporting users and using the help tool.




I am absolutely for applications, so long as we are not just looking for 1-2 new staffmembers. Unfortunately with the 12 staff limit there wasn't really times when opening applications were practical, but maybe now that the stafflimit has been upped, things might be different.






She's a HxHD super staffmember who's been very active and working at HxHD for a while now. She is certainly entitled voice her opinion.

didn't know i was staff........... i expect proper english from staff not sentences poorly constructing like james's as i showed in the examples

[ihatehash]

I agree with scott here when he talks about the staff not knowing anything.
HxHD being a rather easy job compared to moderation or Rarevalues, the staff should make an effort to know everything that may be asked or a have an idea of when to find it.
Sometimes someone will come in and there question may be hard to understand for example I remember someone coming in and saying "How do you say pictures" and it was quite obvious he meant alt codes but all the staff decided that their own personal conversations were better.
You should test your staff monthly to make sure they know what they should know, if they dont they don't deserve to be staff.