Changing password on .co.uk

Alba · 11-06-2010, 05:34 PM

I've not used Habbo In quite a while, and want to check out the merge. I've totally forgotten the password I used, since I used to copy and paste It Into the site all the time. Anyway when I go to request my password, I enter my username + e-mail, and I get this message.

"Please check your inbox - we have sent you an email containing a time-sensitive link. You need to click the link to reset your password as soon as possible, before it times out."

When I go to my e-mail Inbox, nothing Is there. Anyone else getting this/knows what to do?

Thread moved by Dinasaw (Forum Moderator) from 'Bugs, errors and glitches on Habbo'

scott · 11-06-2010, 06:41 PM

What email provider do you use? Check your Spam email folder as well sometimes it goes into that.

from the FAQs-

Are you having difficulty receiving help through the Habbo Help Tool, new passwords and the newsie? Maybe our email isn't getting to you.

It's very important that email from Habbo gets through to you, so that you can receive help when you need it and get a new password sent to you should you forget your own.

Some email providers block our email or treat it like junk mail. We have solutions for some (see below).

If you're not getting email from Habbo and your email provider isn't listed below, one solution we suggest is to sign up for a free email service and use this new email address for your Habbo.

Once you have your new email address, you can register your account to it by first logging in, and then go to Account Settings and then click on MY EMAIL. You will need to enter the birthdate associated with your Habbo plus your email address. A new email will be sent to you inviting you to verify the email address. Click the link in that email and you will be all set.

If you use Hotmail, MSN or Windows Live, follow these directions:

Verify these settings:

Locate the Options button. This should be in the upper right hand corner of the window. (If you are using a different email client to retrieve your hotmail, MSN or Windows Live messages, please log out and access your account via the website)

Once you are in the options panel, please verify that your settings correspond with the ones listed here:

Junk email filter to Low or Standard

Delete Junk Email to deliver to folder and delete later

Also, add the following domains to the Safe List or Allowed senders list:

[email protected]

[email protected]

[email protected]

[email protected]

You may also want to ensure that the domains listed are not on the Blocked senders list. Once these settings are in place, you should be receiving our emails.

After it's working, remember to verify your email address to make sure you get the latest news and updates!

Alba · 11-06-2010, 09:36 PM

Thanks, but still not getting the e-mail.

**Kyle** · 11-06-2010, 09:39 PM

hotmail/live wont work, change your email to a mail.com/yahoo email

badlad123 · 12-06-2010, 10:38 AM

I use hotmail for my habbo email and im having problems merging, i know about the id thing and tried to change all my habbos passwords to the same one. but i try to change my main one (the one i cant merge) and i get no email. and i cant change my email because im stuck with the activation pages so what do i do?