Windows XP Black Screen

[Calvin]

Hey, about an hour or two ago I started a scan with malwarebyte and when it ended it said I had one infection and I needed to restart my computer to clear it so I did and went to the toilet while it was loading up and then I came back and disc check was running so I left it then my computer restarted and then after the XP loading bar came up, after that a black screen came up.

I tried loading the computer in safe mode but it stops on Mup.sys or something, any ideas? +REP.

[Jack!]

Jewish Bear.

Backup. Format. Reinstall

Done

You might have to skip the Backup bit

[Rapidshare]

Stick XP disc in, boot it and run a disk check.

I meant run boot repair.

[Apolva]

You'll probably have to end up re-installing, sorry.

[Rapidshare]

Btw, if you did end up backing up or reformating or w.e

All you had to do was do a google search on problem..

http://www.google.co.uk/search?q=Mup...ient=firefox-a

[-Nick]

Un-install in then re-install it might work

[Apolva]

Btw, if you did end up backing up or reformating or w.e

All you had to do was do a google search on problem..

http://www.google.co.uk/search?q=Mup...ient=firefox-a

But the issue could be caused by a variety of issues, so it would be quicker/easier to just reformat. Plus he has a virus anyway.

[Rapidshare]

All he had to do was copy over a file .

[Calvin]

Ended up reinstalling windows, thanks anyway guys.