Amazon Hel Please!

[iBlueBox]

On my mums account statement It says I have been charged £49.00 for their service called Amazon Prime, But I Only Subscribed to a months FREE trial, and is their anyway to undo this mess :S

[Stitch]

Did this happen as soon as you subscribed or was the month already up?

This might help http://forums.moneysavingexpert.com/....php?t=1800095

[W00TZEH]

It automatically renews, cancel it on the account. If you haven't ordered anything from Amazon since it renewed you'll get a refund.

[iBlueBox]

It automatically renews, cancel it on the account. If you haven't ordered anything from Amazon since it renewed you'll get a refund.

When I went to the Prime Settings it says i haven't subscribed?

[W00TZEH]

Then I've got no idea!

[iBlueBox]

Sorted it out, emailed them and they have gave me a full re-fund

[Arron]

yeah happened to me. cancel it, only if you haven't used the Prime service for a full refund.

[9y]

Ring them and complain. My friend got this too, eventually got his money back. Its a ******* disgrace the way they do this.

Call ASAP.

x

[iBlueBox]

Ring them and complain. My friend got this too, eventually got his money back. Its a ******* disgrace the way they do this.

Call ASAP.

x

A full refunds being credited to my mums card, in 2-3 days

[Arron]

I think it says on the T&C when getting the Amazon Prime free month try out, that once the free month expires, it will take the amount out of your account. I also believe they are meant to send you a reminder E-mail nearer to the expiration date of the free month trial just to make sure that you acknowledge £40 will be removed for a year subscription on Amazon Prime.

But yeah I just pressed a few buttons on the Amazon website and I got a full refund within a few days.

It was a little annoying at first, though.