HxHD Feedback

[Tintinnabulate]

I commented on your point about staff mingling too, so I didn't ignore that.



Where in my post did I say no to your ideas layouts? I don't have any knowledge of this area so I left it alone - all I did was defend David and Jord and their department. Forum isn't dead and your comments on "can't stand new ideas" are complete nonsense. Oli and myself leading the forum department (although me via the technical channels) over summer brought about the most rapid changes on the forum in its history, and I have set about to reform many many things over the past 2 months I have had this job.



Yup we're all power freaks getting excited at the thought of kicking / banning people. Nothing gets me going like the thought of a tasty infraction in the morning - ridiculous and it's something you seem very keen to throw around with no knowledge of the departments. If Managers were ignorant of their department would they be managers? No. It's normally the same few people who say the departments are dying so that argument is flawed too. Nice plan telling people to look at a VM on my profile that only tells one side of the story too.

Er forum has had more rapid changes before too lol so stop thinking so highly of yourself. And lol how is it one sided? I appealed my caution, you said no, Jin reversed it.
And it is. Everytime Jake stops posting, spam goes back 2-3 days and have you compared your stats to CHF?? They get double what this forum gets.

There seems to be the same old crappy excuse; its august, people are out more. Its september, people are starting school. When infact they are fed up of the managers.

[Josh]

I don't agree with his resigning. However, people say "It can help bring in more American/Canadian users." No it doesn't. He is there behind the desk during late GMT nights.

I also don't think a UK manager is going to help anything.

[Inseriousity.]

Don't think changing to a UK manager is really necessary as people have pointed out there's a UK assistant tbh however, I do agree with the staff part. I also think that they're too scared to mingle and act human in case it backfires on them and they receive a warning for it. Unfortunately, I felt that when I was staff, there was a 'Big Brother' atmosphere and as it's a voluntary job, I didn't really find it comfortable, which might be a factor in the lack of staff interaction.

[GommeInc]

The Help Desk idea seems too informal nowadays. Wasn't it the idea to reduce the desk and turn it into a lounge with a tiny desk in the corner? It seems a wiser choice, Also, from my experience in the past, the Help Desk was a mildly unpleasant room to be in, far too strict for the theme it's meant to represent. A change that relaxs the atmosphere seems to be more welcome, not people telling people what to do when looking for help (that is to say, tell them to shut up or go away, rather than actually help them )

It would probably make it easier for staff to.

[Shar]

Er forum has had more rapid changes before too lol so stop thinking so highly of yourself. And lol how is it one sided? I appealed my caution, you said no, Jin reversed it.
And it is. Everytime Jake stops posting, spam goes back 2-3 days and have you compared your stats to CHF?? They get double what this forum gets.

There seems to be the same old crappy excuse; its august, people are out more. Its september, people are starting school. When infact they are fed up of the managers.

Fed up of their managers? Now that's just the most ridiculous thing I've ever heard. In the real world you would be required to work for someone that you might hate, however that must be done. It would be better to work with the manager than against them and actually do your job. Changing the manager will never help. HxHD has had two managerial changes this year and yet people still don't seem to be satisfied. Staff should work with what they have got and if they want changes in the department its up to them. As James has already pointed out, if management have any issue with the current hxhd managers they themselves will take action and deal with it, its not our place to judge.

[immense]

Same old HxHD thread. People who use it on a daily basis tell it how it is and then people who use it very sparingly, Jamesy and Bolt660 jump to mind come in here defending it. Why? Because they're Habbox staff themselves and need to tow the party line. People who actively use HxHD, know that the staff being hired aren't up to scratch, management has clear favourites, staff are frightened to talk to users, it offers nothing for foreign users when the majority of Habbo users are foreign (in the sense they're not from the UK) and staff aren't even trusted by the management as they were for 5 years and now have to take screenies to prove they're in the desk.

Just to shut up the freaks who believe it's the same people moaning about nothing, it certainly seems that way :rolleyes:

http://www.habboxforum.com/showthread.php?t=674132

[Samantha]

Your last line suggests HxHD isn't great atm.

When I went in the other day it was quite active, had 3 staff behind the desk, had Jordan sorting out the trolls and it was a nice picture (apart from the trolls obviously)
I don't play habbo often; only just got back into it, and before i left sometimes the helpdesk was dead, once or twice id just sit there alone, as i had nothing else to do.

Well it can get worse, I was rushing so didn't phrase it literally enough. The worst thing that could happen is all the staff quit - but maybe that wouldn't be that much of a hinderance. New faces? Maybe.

Hopefully it will be good for the festive season. .

[Richie]

lol me and david don't always see eye to eye but hes by far the most dedicated and the right person for the job, at the moment anyways.


and saurav the threads only go bk 2-3days because he posts like 20 threads a day in spam, anyone could do it. I'm jokinn jake dnt have a hissy fit lol

[immense]

i won't it's pretty much common knowledge hx dies without me

[Sarah]

I don't know if it would be beneficial if HU was moved to assistant or resigned. I mean we already have an Assistant who is in the UK time zone - so surely he should be on to meet the "needs" of the UK users who visit the room?
If anything we should be hiring more staff from the AEST time zone - which is probably when the room is dead the most and we are missing a huge gap to get visitors from that time zone. I don't know if "regional" managers would be effective - having a Manager for the desk from each time zone to ensure there is always someone there to manage them - however that might be a bit too much.
I don't think anyone is doubting David's dedication to the desk, and he knows I support him - I think everyone is just nagging for change but don't know the best way to achieve it.