Internet speed confusion need help

[Oleh]

Ok heres the situation.

Orange rang us up saying we can get up to 20mb internet NOW for £19 a month with line rental too.

Virgin speed checker says we are on a 20mb line yet BT says were on a 7-8mb line.

Now the £19 a month isnt bad to say we were Paying £20 for 8mb anyway so if we dont even surpass 8 its still £1 off.


What i want to know is... Who's fibbing?

EDIT: This is what i was getting earlier -
This is what im getting after my internet went down -

[xxMATTGxx]

I'm guessing you are in a cable area? Meaning you would actually get up to 20mb on the Virgin Media package. Orange would use BT's network where the line will probably be limited between 7-8mb if thats what BT says you can get. I think thats is correct but I might be wrong so I would wait and see what anyone else says.

[Oleh]

Internet went down and came back within 10 seconds and this happens.

[Chippiewill]

You're on a 16MBPs line.

[Oleh]

But i was on a 12mbps line yesterday and 8mbps earlier yesterday. Apparently im on 18.5 but we'll have to see later on once my internet goes again

[LMS16]

Hence the "up to". I supposed to get 10mbps but I only get 8.45 which is average for my isp. I must say it has improve. I live 10 miles away from my ISP.

It depends how many people are on the connection at the same time as you.

Lew.

[Oleh]

yet another upgrade - im now on a max of 15932kbps download and 1178kbps upload. Itll change tommorow i guess

[matt$]

your speeds makes mine look terrible and i think we pay £20-25 :L

[Oleh]

My friend is with Talk-Talk too and pays similar to you and get terrible speeds.

[Matthew]

Heres mine

we pay similar to you aswell, i think 17-19 pounds or something?