Whats going on again

[GeorginaxD]

I noticed this morning / afternoon I couldn't get on the forum.

[Eoin247]

I felt it this time, was pretty bad there

[HotelUser]

Glad you bothered reading the thread... the backups are at 2:30 AM and we have a cycling downtime of length hour and a half changing time each day by moving on average six minutes forward each day.

You're welcome

I know plenty of forums, larger than Habbox, that manages database backups without the entire server committing suicide in some form...

Probably, so if the downtime is from our backups (note that the server also backs up files not just the database), then it could just be doing it in an inefficient manner. I'm not sure about the fine details on the backup script the server runs, but it's possible it's simply horrible inefficient, I do not know.

Well the weird thing is David it started a few weeks ago every day between 7am and 9am then seemed to get later between 9am and 11am and today it was an hour later again. We are talking about every day and it can last up to two hours. Very frustrating. I would say back ups during the night would be a lot better. Unfortunate for some international members but better for the majority who post during the day.

Oh I see now, that would explain why I've never noticed because I'm fast asleep at 7-9AM GMT (3-5AM here). If these downtimes are every day and following a pattern of being in the mornings then it could be some sort of backup running, or perhaps another synchronized task running each day on the server. Whatever the reason we can only hope that Jin will be able to pop on and resolve the pr

[Mathew]

I still don't understand why Jin doesn't hire a second admin that he trusts who can be around when he isn't, and who can modify configs etc to make it run more stable generally (i.e. not dying just because a database is being backed up).

You'd think that after the site was down for a few days, it might have been some form of catalyst towards asking someone else to join Jin as a second admin. Sadly, it appears that wasn't the case and we're in a similar situation where the poor old GM team seem helpless. We are relying on one person who is away for a significantly large proportion of the year - it is a completely flawed way to run such a popular forum and I really do hope some change to the structure is brought about.

Above all though, it's the Christmas holidays and it's one of the busiest times of the year for activity on Habbox. Obviously I can only speak on behalf of the Events Department, but our organisation is largely based on the forum and it makes our jobs extremely difficult when we can't update things through this medium. Come on, we encourage Events Organisers to advertise HxF in their events.. .

[Eoin247]

As Mathew said, another admin would be a great help. Even if this new admin just came on part time, it could be the difference between frustrating members into leaving/not joining and having a more active forum.

[xxMATTGxx]

The other admin would only help if Jin wasn't around. Although that's not really up to me but anyway, I do believe Jin has been speaking to the datacenter about a problem we have been facing recently and hopefully we can get that fixed pretty soon as well. I know he was also looking into another thing which was causing us problems as well.

[scottish]

then it goes down for another hour or so

http://stats.pingdom.com/0rmh1vp1dnyh/410394/2011/12

[Stephen]

ever thought jin might be a jin-x? maybe we should send him up on a rocket on nye then get someone else willing to pay to take his place

[HotelUser]

This is now a pretty serious issue and it's going to be addressed.

[The Don]

I'm using internet explorer right now and I can't see any problems nor any lag