BT Infinity Woes Continue

[GoldenMerc]

Dunno if it's just me, but I've found Twitter support to be a lot more helpful than any phone or e-mail support from various companies (Looking at you, T-Mobile ಠ_ಠ )

Same, except orange...

[Kasabian]

Dunno if it's just me, but I've found Twitter support to be a lot more helpful than any phone or e-mail support from various companies (Looking at you, T-Mobile ಠ_ಠ )

Yeah, it's been better than the email and telephone conversations I had with them. They called me to confirm the engineer was coming out, and then tweeted me "Thanks for taking my call, I'll be back in touch on Monday as discussed" haha!

[Oleh]

Same, except orange...

Oranges support is horrible on every level. Blaming my 7mb speed (should be getting 16) on my router, yet they're the ones who put me on 7mb. MORONS

[GoldenMerc]

Oranges support is horrible on every level. Blaming my 7mb speed (should be getting 16) on my router, yet they're the ones who put me on 7mb. MORONS

i have 4 contracts with them and they still don't help me in the slightest.

[N!ck]

Dunno if it's just me, but I've found Twitter support to be a lot more helpful than any phone or e-mail support from various companies (Looking at you, T-Mobile ಠ_ಠ )

Same with Virgin Media!

[Flisker]

BTCare are awesome they've helped me quite a few times.

[Kasabian]

Ok, so the engineer from BT came today, I showed him a wired speed test(1.06 MB d/l lol), so he ran the line tests. Checked the connectors and changed a few as they looked corroded.
Few more line tests, then we did a speed test and got 75mb download, which is brilliant.

Yet, wireless we only get 27mb d/l, is it normal to lose 48mb d/l speed, if you're wireless as oppose to wired?

[mrwoooooooo]

Depends on the device capabilities / how many walls it goes through

[Recursion]

Yes. /longer