
I might have to do the same thing then, she's just gone and put my ticket as being solved without even replying to it as she has done on 3 or 4 tickets now :@ HOPE I GET YOUR PERSON ON MY NEW ONE
cake
Say at the start of your ticket "I would like to request that another member of staff other than Katharine deal with this support ticket as i find her incredibly rude, and very difficult to understand"
you will most likely get someone else. also go onto all the ticket she has closed and at the top you have the option to rate it, click the option that you are not satisfied.
I've done that before and asked for someone else, they just closed it and said don't make multiple appeal thingsSay at the start of your ticket "I would like to request that another member of staff other than Katharine deal with this support ticket as i find her incredibly rude, and very difficult to understand"
you will most likely get someone else. also go onto all the ticket she has closed and at the top you have the option to rate it, click the option that you are not satisfied.They're constantly saying they'll ban me from the help tool yet I have 20+ appeals in there.
I'm with marlon atm but he isn't that great either is he?
cake
Want to hide these adverts? Register an account for free!