Guardian System

[Agesilaus]

I think depending on the votes is how a mod will deal with the request. I think.

Okay, we don't know for sure yet. Thanks! However, from speculation, isn't this whole system supposed to reduce the amount of 'non' emergency calls to moderators?

[Shorty]

First Post updated, for those that don't have to time to browse 18+ pages.

[BrianHabbo]

-- Method of Evaluation --

Mathematically, here is how I think the Guardian voting system will work:

We know that there are three selections: OK, Bad, Very Bad

Let's give these opinions a value that correspond to their importance. In ascending value:

OK = 1
Bad = 2
Very Bad = 3

In any particular Guardian bully review session, there will be a maximum of four votes (judging from the images shown).

I am going to call Okay (x) Bad (y) and Very Bad (z). Algebraically, this will make things easier to represent.

4x = 4, 4y = 8, 4z = 12 (each of the letters are represented as follows above, and the coefficient of every letter is the number of votes cast for that particular response). What these numbers indicate is the exhaustive values of every voting tier (x, y, z).

We now know that there are three tiers:

Tier 1 -- Value (0-4) Anything of four or below is considered "OK". A moderator will set this at the very bottom of their "priority" list.

Tier 2 -- Value (4-8) Anything starting at four, but not exceeding eight, indicates that something is "Bad". This will be set as the "second" most important on a moderator's list.

Tier 3 -- Value (8-12) Anything between eight to twelve means that something is "Very Bad". This will be of the highest priority, on a moderator's list.

I think Guardians will be sent the "more serious" cases by their feedback. Either that, or a user works their wayup the talent track to earn the ability to solve "harder" cases. For example, a minor case would be for the starting position of a Guardian, but then the "serious threat" or whatever might be for the top levelled Guardian.

I would draw a sample space diagram, to find any numbers and links that correlate between one another (like, do two certain outcomes seem unreliable to use against this method of evaluation?) I am too lazy for that (), though. Lolz. To be fair, though, I can't see any of that from the numbers I have tested.

Am I right, at all? Anyone wanna add, or whatnot?

[Agesilaus]

If calls are going to be forwarded due to a Guardians feedback for moderators to deal with, I just want to point out that this is not going to make the system any better or faster. They already have loads of calls to deal with, and bullying? Even though it is a serious thing, they do have more important priorities, like dealing with people that solicitate an off-site contact and sexual webcam, and all of that sort of stuff. Action will still be delayed.

They need to fix up the response times, make sure calls are being answered, because it is taking moderators ages to answer even the highest priority of calls they get. Guardians should be able to deal with the behaviour in some way.

/IMO

[Shorty]

So much text added to the externals today about new talent levels, so much that I'm so tired I really don't want to sort out.

I will however point out the badge for chat review;
-

ACH_GuideChatReviewer10



Help Tool now has official text.

Guardian Tool now has official text.

[Shorty]

guide.bully.request.guide.accept.accept.button=Accept request
guide.bully.request.guide.accept.request.description=The user has  reported a case of bullying. Take a look at the anonymous chat log and  vote with other fellow Guardians about the case.
guide.bully.request.guide.accept.request.title=New request
guide.bully.request.guide.accept.request.type=Bullying case
guide.bully.request.guide.accept.skip.link=I can't help with this request
guide.bully.request.guide.accept.title=Your help requests
guide.bully.request.guide.results.final.title=The final verdict
guide.bully.request.guide.results.final.votes=THE FINAL VOTES:
guide.bully.request.guide.results.outcome.bad=The user behaved badly!
guide.bully.request.guide.results.outcome.ok=The user behaved acceptably.
guide.bully.request.guide.results.outcome.refused=The guide did not vote.
guide.bully.request.guide.results.outcome.searching=Searching for guide...
guide.bully.request.guide.results.outcome.very_bad=The user behaved awfully!
guide.bully.request.guide.results.outcome.waiting=Waiting for vote...
guide.bully.request.guide.results.thanks=Thanks for your vote!
guide.bully.request.guide.results.title=Waiting for votes
guide.bully.request.guide.results.votes=THE VOTES SO FAR:
guide.bully.request.guide.results.wait=Thanks for your vote! You can  close this window if you don't want to wait for the final result.
guide.bully.request.guide.results.waiting.description=The verdict will be shown here once enough votes are in.
guide.bully.request.guide.results.waiting.title=Waiting for the votes to roll in...
guide.bully.request.guide.results.your_vote=YOUR VOTE
guide.bully.request.guide.vote.anonymous=Other user %ID%
guide.bully.request.guide.vote.bad=BAD
guide.bully.request.guide.vote.ok=OK
guide.bully.request.guide.vote.perpetrator=Perpetrator
guide.bully.request.guide.vote.question=How was the <b>REPORTED USER</b> acting in this case?
guide.bully.request.guide.vote.title=Handling a bullying case
guide.bully.request.guide.vote.very_bad=AWFUL
guide.bully.request.guide.vote.waiting=Waiting for other Guardians to join the case...
guide.bully.request.reporter.blocked.body=Your reports have been deemed  as invalid continuously by the guardians, and you are no longer able to  report new cases.
guide.bully.request.reporter.blocked.caption=You are no longer able to send in new reports.
guide.bully.request.reporter.blocked.note=You can still ignore a  bullying user by highlighting them and clicking Moderate -> Ignore,  and send moderation help requests in emergency cases.
guide.bully.request.reporter.invalid.body=Misusing the bully reporting  system is punishable, and will result in losing your ability to report  new cases.<br/><br/>You can check the Habbo Way, if you need  to freshen up on what is considered appropriate and inappropriate  behavior on Habbo.
guide.bully.request.reporter.invalid.caption=Please don't misuse the bully report system.
guide.bully.request.reporter.nochat.body=The guardians can't vote on your case, because the user you reported has not spoken.
guide.bully.request.reporter.nochat.caption=Oops!
guide.bully.request.reporter.nochat.note=If this is an emergency, and  you feel threatened by the user, you can still send a moderation help  request.
guide.bully.request.reporter.note=Did you know, that you can also ignore  a user by highlighting them and clicking Moderate -> Ignore?
guide.bully.request.reporter.sent.body=The guardians have received your  report, and it's been reviewed.<br/><br/>You will also get a  separate confirmation when an appropriate action has been taken.
guide.bully.request.reporter.sent.caption=Your report has been sent.
guide.bully.request.reporter.title=Your bully report
guide.bully.request.reporter.valid.body=Your report has been reviewed,  and an appropriate action has been taken.<br/><br/>Thanks  for helping keep Habbo safe and fun for everyone!
guide.bully.request.reporter.valid.caption=Thank you!
help.main2.bully.button=Report a bully
help.main2.bully.description=If you see others misbehaving, bullying,  being cruel or not obeying the Habbo Way, report it and our Helpers will  take a look at the issue.
help.main2.bully.subtitle=Report a bully
help.main2.bully.title=SOMEONE'S MISBEHAVING
help.main2.emergency.button=Get immediate help!
help.main2.emergency.description=Get immediate help from Moderators if  you or someone you know is in at risk or have shared personal details
help.main2.emergency.subtitle=(FOR URGENT MATTERS ONLY)
help.main2.emergency.title=This is an emergency!
help.main2.question.button=Ask a question
help.main2.question.description=Get answers to all your Habbo gameplay related questions from our experienced players.
help.main2.question.subtitle=I have a question
help.main2.question.title=COMMON QUESTION
help.main2.self.faq=<b><u>Frequently Asked  Questions</u></b><br><font size="10">Solutions  to the most common<br>Habbo questions</font>
help.main2.self.habboway=<b><u>Open the Habbo  Way</u></b><br><font size="10">The do's and  don'ts of Habbo.<br>Be safe, be smart, be cool.</font>
help.main2.self.payment=If you have payment related issues, click here
help.main2.self.safetypolicy=<b><u>Safety  Policy</u></b><br><font size="10">Learn to play  it safe</font>
help.main2.self.title=THE SELF-HELP SECTION
help.main2.subtitle=OUR GUARDIANS ARE HERE FOR YOU
help.main2.title=How can we help you?
help.main2.tour.button=Take a tour
help.main2.tour.description=Get a guided tour, see the most awesome rooms, and ask our Tour Guides what Habbo is all about.
help.main2.tour.subtitle=I want someone to show me around
help.main2.tour.title=LOST IN HABBO?
perk.JUDGE_CHAT_REVIEWS.description=Receive the ability to participate in Guardian votes.
perk.JUDGE_CHAT_REVIEWS.name=Become a Guardian
talent.track.helper.level.6.description=As a Guardian you can help other  Habbos get the most of their Habbo experience and always be on the look  out for bullying and antisocial behavior.
talent.track.helper.level.6.title=Novice Guardian
talent.track.helper.level.6.unlock=Guardian abilities unlocked. Patrol  the hallways of Habbo helping those in need to reach the next level.
talent.track.helper.level.7.description=Keep on helping Habbos throughout the Hotel.
talent.track.helper.level.7.title=Guardian
talent.track.helper.level.7.unlock=Help Habbos throughout the Hotel to advance to the next level.

Are all the texts for Guardians & Talent Levels.

Also - ACH_GuideChatReviewRequester
-

[Shorty]

Once a Guardian has reviewed a report, an overall "OK" will ignore, "BAD" will mute for 15 mins & room-kick whereas an overall "AWFUL" will make a high priority ticket to moderators.

[tm]

Once a Guardian has reviewed a report, an overall "OK" will ignore, "BAD" will mute for 15 mins & room-kick whereas an overall "AWFUL" will make a high priority ticket to moderators.

Oh handy informations, thanks man.

[Jarkie]

Once a Guardian has reviewed a report, an overall "OK" will ignore, "BAD" will mute for 15 mins & room-kick whereas an overall "AWFUL" will make a high priority ticket to moderators.

Atleast something to explain the system. I like how it gets more than one person to vote, this will stop abuse (hopefully). Any hints on what we will need to do in the talent tree to get guardian?

[Shorty]

5 Guardians will review a single request, may be cut down to 3 after trial.
Talent Tree will contain "True Helper" and "On Duty" requirements.
Anybody abusing the Guardian system will face the abuse prevention system.
Guardians will get secret scores, these secret scores will only go up if they vote and the outcome vote matches.


As well as the help tool being redesigned, it looks like when you click on a Habbo you'll be able to click Report and then a list of report options will appear like "Personal Info", "Bullying", "Other Threat"

infostand.button.cfh.pii=Asking personal info
infostand.button.cfh.sexual=Sexual language
infostand.button.cfh.other=Other threat
infostand.button.bullying=Bullying