how rude is this

[Bradley.]

i sent in a help request on help.habbo.com look what i got back!


lol.........
i replied back saying
"Well you just did open it and reply so why couldn't you reply back something which was deemed helpful"
i have sent stuff into that category before!!!! silly cow, so who's KATE on habbo client

[Yawn]

sassy and v funny

[Aiden]

Why didn't she use a capital S?

[Daltron]

That is a pathetic response.

Instead of being offensive and rude to users they should simply forward the ticket to a customer service staff who CAN answer it and include a comment at the bottom correcting the ticket type for future enquires.

Jesus christ Sulake, hire me to train your moderators. Clearly the monkeys you have at the moment are not up to par.

[Matt]

Obviously didn't want to help you haha, she could have at least referred you to someone else or say she's handing it over to someone who can help with your issues.

[Drunq]

theyre like robots!!!!!

Sent from my mobile - Check www.habbox.com/events for all our Events!

[Drewar]

Wow, that is extremely rude. I'm not impressed at all.

[despect]

That's really strange and rude. Surely they should answer back giving you the correct way to find the answer to your question instead of being rude? Unless i'm mistaking what Habbo staff are actually there for?

[MKR&*42]

I get why she actually said it - if it's not in that category (i know people use that category so it gets dealt with quicker and staf are obviously fed up with it) then she shouldn't really have to answer you. However, yes she should have placed it into a different category and got another person to deal with it.

[lawrawrrr]

Kinda sounds like translation problems really, "will not answer you" maybe more like cannot help you or something like that. But at least they actually responded instead of just closing it...