how rude is this

[Yawn]

*REMOVED*
and any1 defending her appalling customer service is stupid and probably unemployed or never worked with customers

*REMOVED* she just shouldnt have replied like u said instead of giving a rude unhelpful response which did nothing but waste her own time and no1 elses. and i guess that applies to kardan commenet as well for saying she shouldnt waste her time redirecting it. if she isnt going to send a helpful friendly polite response and has no interest in spending her time constructively and being helpful she certainly shouldnt be wasting her time sending useless rude tickets which do nothing but give a further poor representation of her business

*REMOVED*she just shouldnt be sending rude tickets to customers full stop that is the issue not anything to do with him sending it to the wrong place

Edited by Matts (Forum Super Moderator): Please don't be rude to others!

[Reality]

That's poor!!!
Saying this I am still to await a reply for an appeal I sent in to Habbo a year ago!

[Yawn]

It's not their job to waste time having to redirect things because you're not using the service correctly.

But thanks for the -3 rep

and yes it clearly is their job. their job is to give gd customer service like all occupations which work with customers :S

she has done nothing but be lazy, useless and rude and for wat? nothing. rather than send this useless rude ticket she couldve spent her time pleasing the customer. it is inexcusable

[sex]

rude lazy mexican! thats all she is

[Yawn]

i am v bad tempered tonight and sadly it is kate that is going to feel my wrath the most as i have just sent a complaint about her dreadful service!

lets just hope this doesnt happen again for her sake cos we know wat habbo r like when it comes to laying off staff

[Chug!]

Seriously. LOL WOW. Sulake are idiots. Yet, we give them money.

However, if you feel that this is acceptable; like @subo says you must be un-employed OR not have worked in customer service/retail before because that's appauling :L

[Zak]

helpful as usual

[Bradley.]

thanks jessiiiii @subo;
i also received a reply back she said this

"

• Hello,
  If you have any other queries that don't involve a banned account, please don't hesitate to open up another ticket in the correct section, and we will help you as best we can.
  Best,
  Kate
  This week in Habbo: All I want for Habbo Christmas is you!
  Customer Support - http://www.habbo.com"
  
  
  is this girl trippin?????? i didn't even send a request about a banned account lol

[e5]

Guess they are trying to make users stop sending call for helps in the wrong catergory. Saying that, the response was still rude and she should have answered and said 'in future please use X category.

[Yawn]

thanks jessiiiii @subo;
i also received a reply back she said this

"

• Hello,
  If you have any other queries that don't involve a banned account, please don't hesitate to open up another ticket in the correct section, and we will help you as best we can.
  Best,
  Kate
  This week in Habbo: All I want for Habbo Christmas is you!
  Customer Support - http://www.habbo.com"
  
  
  is this girl trippin?????? i didn't even send a request about a banned account lol

tell her she is an incompetent wench