We are now enforcing a prize collection rule across all competitions and events run by Habbox (either by General Management or Habbox Departments). This rule means that any winners of these competitions/events that have Habbo credits as the prize will have two months to claim it. If they fail to claim the prize after two months then that prize will be considered a donation to Habbox.
Minor competitions/events such as individual Habbox Events and on-air competitions are organised by individual hosts, who are responsible for their own prize. If you have problems collecting those prizes please contact the relevant department manager or a General Manager.
We feel that two months is long enough and should give plenty of time to the winners to get in touch with Habbox. The organisers of each event will contact you and inform you that you have won the prize when the winners have been announced.
If you haven't had official confirmation either by a Private Message (PM) or an official thread announcing your win, then please contact a General Manager. These are currently: lawrawrrr, Ozad, FlyingJesus
Note: The two months start from the date the winners have been announced or contacted.