Clone has been banned.

[GrandpaJoe63]

Thing is, I only have one account on that ID which doesn't seem to be banned, but when I try log in it says it is.

Since we're assuming your account has been compromised, the hacker probably added or merged your habbo ID with another one. If the specific habbo account is not banned, you'll surely get it back. Something similar happened to me and the only thing that stopped me from recovering my account was that because I forgot my original e-mail.

[Samantha]

Since we're assuming your account has been compromised, the hacker probably added or merged your habbo ID with another one. If the specific habbo account is not banned, you'll surely get it back. Something similar happened to me and the only thing that stopped me from recovering my account was that because I forgot my original e-mail.

If they had merged it, then then any other accounts would have been on the list when I changed my password. Fortunately, I can now say if I have been hacked they haven't changed the email or password to the account, but they might have got it banned.

They gave the usual questions in an automated email, I tried to answer them the best I could - with it being a clone it's not really used much. For example '5 people on your friend list' I only have 4 and I could only name one.

[Reality]

Sam first of, if you have been hacked they wont need to verify the authorization to change the email/password (well they do but...) however, if they have gained access to your email as well as your password and Habbo login they can very easily decrypt it and gain access to your account.
If you're certain you haven't been on the account within the allotted time and it hasn't been banned then I presume it might of been hacked.

Good luck in getting it back!

[akeel$]

Habbo is really random lol
Maybe it was for inappropriate account name or something?

[Samantha]

Habbo is really random lol
Maybe it was for inappropriate account name or something?

I've had it 3 years , it's Cotillion so I don't think it can be seen as inappropriate, hopefully .

[akeel$]

oh well you should be able to get it back in that case just keep appealing etvc and hope for the best xoxo.

[e5]

If you can access the ID, you haven't been hacked. Seems like you're just banned for whatever reason

[Samantha]

Got this back (eventually), but I submitted two tickets as I couldn't see the other one.

'Hello,

Thanks for contacting Habbo.

This Habbo account is banned because we believe it went against the Habbo way. Your Habbo has accessed another Habbos account, and taken some furni from it that wasn't theirs to take. Because this is very distressing for the Habbo involved, and it goes against the Habbo way, we have decided to permanently ban this account.

When an account is created on Habbo, users agree to follow our terms and conditions to make Habbo a safe and fun place for everyone to gather and play. If you would like some more information about the Habbo Way, please click on the following link. https://help.habbo.com/entries/25201138-Habbo-Way
Best,

Kate
Football supporter of USA
Customer Support - http://www.habbo.com'

What an absolute lie lmao, I use this IP all the time on various accounts and don't take other people's furniture. So much for them saying that if you get hacked it's your own fault.

[Sian]

time to ask for some evidence and then give evidence about others etc that are yours @Samanfa;

the long road to proving your innocence has begun.

[Chrisbud1]

Got this back (eventually), but I submitted two tickets as I couldn't see the other one.

'Hello,

Thanks for contacting Habbo.

This Habbo account is banned because we believe it went against the Habbo way. Your Habbo has accessed another Habbos account, and taken some furni from it that wasn't theirs to take. Because this is very distressing for the Habbo involved, and it goes against the Habbo way, we have decided to permanently ban this account.

When an account is created on Habbo, users agree to follow our terms and conditions to make Habbo a safe and fun place for everyone to gather and play. If you would like some more information about the Habbo Way, please click on the following link. https://help.habbo.com/entries/25201138-Habbo-Way
Best,

Kate
Football supporter of USA
Customer Support - http://www.habbo.com'

What an absolute lie lmao, I use this IP all the time on various accounts and don't take other people's furniture. So much for them saying that if you get hacked it's your own fault.

Tell them to give you proof because you don't recall doing anything wrong and you weren't even warned. If that doesn't work message waltzmatilda to help you. It's disgusting to see how bad Habbo customer service is, getting you banned for absolutely no reason.