so im at work happily doing my job and ive made a elderly woman break down in tears because im apparently very rude and nasty.
i love being myself at work tho it makes the day go in.
who else has a job that involves you speaking to the public?
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so u can imagine what i get called.
. Must be a very tough job. I don't know why she'd try to trick HMRC into thinking she only had one job. I suspect you weren't actually rude, she was probably just saying any old **** to try and get out of paying tax.

