Clone has been banned.

[Hannah]

Claim you bought the coins from them with real money, and they are wrongly banning you to stop you accessing the coins & threaten to take them to court for not being allowed access to bought goods lol

Their Ts&Cs cover their backsides - I definitely wouldn't suggest sending in empty threats.

[GrandpaJoe63]

File a complaint at BBB.org. My last resort to habbo's crappy customer service.

[Samantha]

I've been replying to my ticket, and receiving them back.

Basically, I said there's no chat logs as my ban doesn't involve them, can I see them?

- Their reply said we understand it's frustrating losing your account/being banned, but the ban still stands. They also said it had been discussed with me already (it hadn't).

I replied again asking for the chat logs again, showed them a screenshot of my ban reason and then they closed it without replying. I replied saying it hadn't been solved, and again I asked for the chat logs.

They then changed their mind and said it was chat logs OR the actions I did that got me banned - not chat logs again. They then threatened that if there were a lot of offences from a certain IP I would be IP banned.

I then asked for proof of the 'illegal activity' I did and got an automated ban back about the chat logs crap. So I asked again for proof.

Finally, they replied this morning and said:

'Thanks for contacting Habbo.

We have records of your account, Astro, accessing another persons account and moving furni to another.

Best,

Anna
Visit #HabboUni - School has never been this fun
Customer Support - http://www.habbo.com'

We're finally getting somewhere... Astro or Astro, isn't my account and it isn't the account that's banned. I believe it seems that the user Astro may have hacked my account, and moved my furniture to his. Either that or it's Astro, which hasn't logged on in 25 months (or they gave me the wrong reply).

So it's basically banned for something I have no part of lmao.

[Zak]

Either that or it's Astro, which hasn't logged on in 25 months (or they gave me the wrong reply).

Just send them a reply back with "Astro isn't my account they haven't logged in for 25 months you ******* muppet"

and to be fair, people do illegal stuff ALL the time on Habbo. They never seem to get banned?

[Samantha]

Just send them a reply back with "Astro isn't my account they haven't logged in for 25 months you ******* muppet"

and to be fair, people do illegal stuff ALL the time on Habbo. They never seem to get banned?

Told them it's not my account, the only similarity I can see is the account 'Astro' or 'Astro,' or something hasn't logged in for 5 months either, which believes means it's banned too. However, the page isn't hidden either.

[Zak]

How can they even call it customer services or support desk or w.e, it's a joke lol