I'm not interested in joining, but I am interested in the bigger picture of it. For example, recruiting people is great, but what is happening to make them stay? Speaking as a staff member for years, I've noticed since I returned (in November last year I think) there's nothing really to make any new staff members stay - the thought of just wanting to volunteer for a quiet fansite isn't enough for some people, you only have to look at the staff list where most have logged in once and haven't come back on to see what I mean. Would this fall under your job role Gina, or would that be down to the managers or Assistant General Managers themselves?
This is where a buddy system of some sort would be awesome.