Moderation is a little "soppy"

[Matthew]

oh yeah, i think i remember. was it when jamesy was forum manager?

Yeah it was.

I can't remember why he said he wasn't working, tbh most of us in the dept at that time thought it was great if I remember correctly

[brandon]

Sorry if you think the moderation and my management is not up to scratch at the moment, maybe I have been too lenient and I'll be the first to admit that I have struggled to keep on top of things and that has resulted in neglecting the mod department slightly. It's certainly not for the lack of trying as I've put things aside to make more and more time for the forum but in the past when the forum has flourished you're essentially looking at a 3 or 4 man/(woman) role of FM/AFM/Features compared to it being just me at the moment, I appreciate I could have brought others in but I'm not really someone who admits needing help so I apologise for what that has resulted in. Anyway, I've been well aware of all of this for the last few days and I am and have been intending to speak to Matt when he gets back to ask to be 'demoted' back to what I have been doing for years and in doing so taking those tasks from the FM role and allowing someone else be FM and be able to focus solely on the moderation/management side of things.

[JerseySafety]

More mods will surely fix this? Get some new forum mods and maybe promote the most active current mods to super mods so they can deal with this stuff.

It's not going to hurt having more mods is it?

[Dean]

I also want to add to the whole "the amount of moderators in the department at the moment is too little", AND none of them are online meaning anyone could break the rules really easily or post porn etc.



8:52am the screenshot was taken. I realise it's morning and everything and people are probably asleep/outside but there's not even 1 moderator online! I know AGM/GM can take action but I'm sure they have other things to do as well.



EDIT: Speaking of AGM/GM stepping in to take action, none are online so no action can be taken.

[Jordan]

meaning anyone could break the rules really easily or post porn etc.

I'm sorry but you complaining about that is ridiculous, it's once in a blue moon that something serious happens when no moderators/agms are online. I think we have an outcome to this thread and it's clear that the moderator team is once again going to shuffle around and I think this time quite a lot.

If you guys want me and martin to give you a little private message when you've reported a post for the outcome then I'll do it for you

[the.games]

I think a little pm would be nice, but I'm sure there would be some way to auto-do this to save you time. I really don't care about a pm that much though, because your wasting your time PMing me when you could be moderating.

Also I think mods should be able to deal with staff posts as well. Just a thought...

[Chris]

I also want to add to the whole "the amount of moderators in the department at the moment is too little", AND none of them are online meaning anyone could break the rules really easily or post porn etc.



8:52am the screenshot was taken. I realise it's morning and everything and people are probably asleep/outside but there's not even 1 moderator online! I know AGM/GM can take action but I'm sure they have other things to do as well.



EDIT: Speaking of AGM/GM stepping in to take action, none are online so no action can be taken.

Oh my....You do realise we have lives and don't have to be on the forum 24/7? The issues are going to be sorted when Matt returns so I wouldn't worry about it.

[Matthew]

I also want to add to the whole "the amount of moderators in the department at the moment is too little", AND none of them are online meaning anyone could break the rules really easily or post porn etc.



8:52am the screenshot was taken. I realise it's morning and everything and people are probably asleep/outside but there's not even 1 moderator online! I know AGM/GM can take action but I'm sure they have other things to do as well.



EDIT: Speaking of AGM/GM stepping in to take action, none are online so no action can be taken.

I came online literally a few minutes after that screenshot was taken I think.

However as @Jordan; said, serious incidents rarely occur, especially when no mods are online. Even when they do occur when no mods are online, usually one or two come on to sort it out within 30mins. Unfortunately we can't be online 24/7 nor do I really want to be!

[Samantha]

You can't really say moderators need to be on duty when they're online, they could be ob their phones making it noticeably harder to report or mod it.

Also @runeaddict99; I could be wrong but i think normal mods moderate member posts, supers do staff and manager does actually moderators. If not then i think normal mods do staff apart from actual moderators.

[Dean]

I came online literally a few minutes after that screenshot was taken I think.

However as @Jordan; said, serious incidents rarely occur, especially when no mods are online. Even when they do occur when no mods are online, usually one or two come on to sort it out within 30mins. Unfortunately we can't be online 24/7 nor do I really want to be!

I don't blame you, I too have a life but I just think there should be more moderators to soak up different time zones.