Guardian Hobba (modernized helper)

[Tidings]

TBH, that's pretty sad of you.

why is it sad? they are PAID to make the community safe and dont do anything.

[Jarkie]

TBH, that's pretty sad of you.

How is it being sad? If that's needed to make these so called processional moderators do their work then why not?

[Red]

No it isn't sad when they are too incompetent and lazy to deal with help calls. It's sad that it takes threats for them to actually do their job.

[Jarkie]

No it isn't sad when they are too incompetent and lazy to deal with help calls. It's sad that it takes threats for them to actually do their job.

Indeed, and Paul says that they are 'Professional Moderators' :rolleyes:

[Red]

Ikr, I think we need a rating system when our call for help gets answered. habbo helpers and customer support have one, so why not them? I remember at one of the meetings with Kitano and Puffin and the issue of moderators came up. She said if they aren't doing their job properly ask for their name. They never give them though, so I just reported them with time logs and screenshots to cs.

[Bob1]

Ikr, I think we need a rating system when our call for help gets answered. habbo helpers and customer support have one, so why not them? I remember at one of the meetings with Kitano and Puffin and the issue of moderators came up. She said if they aren't doing their job properly ask for their name. They never give them though, so I just reported them with time logs and screenshots to cs.

I really like the idea of being able to rate the help you receive, you can do it in all other businesses that have customer facing staff in some form I don't see why Habbo should be any different now they're out-sourcing.

[Red]

I really like the idea of being able to rate the help you receive, you can do it in all other businesses that have customer facing staff in some form I don't see why Habbo should be any different now they're out-sourcing.

Yea I think so too. Some people may abuse it but it does annoy me, how there is no place really to complain about the conduct of moderators. Not sure how much they actually take into consideration, the rating system. I don't know a single person who has had a positive experience with Katharina on customer support and yet she's still here, as useless as ever!

[Fifty-Six]

Yea I think so too. Some people may abuse it but it does annoy me, how there is no place really to complain about the conduct of moderators. Not sure how much they actually take into consideration, the rating system. I don't know a single person who has had a positive experience with Katharina on customer support and yet she's still here, as useless as ever!

Would tweeting the idea to Paul help?

[Red]

Would tweeting the idea to Paul help?

Just tweeted him. He replied 'Mods are monitored closely. How would that work?'
Then 'That makes sense. 5 Star Habbo is an initiative to ensure such feedback considered.'

[auffant1]

I like the idea. Now if only Sulake can go through with it at a reasonable date.........