HxHD Changes

[wixard]

whyd nobody answer me

[Ajthedragon]

Not really, gradual change is just as effective if you have the right Manager (which we do in Lizzy, she's fab) and the staff supporting it/giving feedback all the way.

I'll be honest, as we saw a few pages ago you weren't really entirely being supportive of other staff members giving their feedback on the new system before it is even introduced. I hope it goes well, I really do. But there are still question marks hanging over some area's. And until that is resolved I struggle to see how the system will work for everyone, more so with new staff members and motivating staff.

---------- Post added 23-02-2011 at 10:02 PM ----------

whyd nobody answer me

They all left, sorry.

R.I.P HxHD Rebs - hope that cleared it up for you!

[Hecktix]

I'll be honest, as we saw a few pages ago you weren't really entirely being supportive of other staff members giving their feedback on the new system before it is even introduced. I hope it goes well, I really do. But there are still question marks hanging over some area's. And until that is resolved I struggle to see how the system will work for everyone, more so with new staff members and motivating staff.

---------- Post added 23-02-2011 at 10:02 PM ----------



They all left, sorry.

R.I.P HxHD Rebs - hope that cleared it up for you!

I had an argument with Reniorx over clashing personal issues which shouldnt have been brought onto the forum, I welcome and encourage staff feedback, it's the staff who have to do the job at the end of the day.

[ChickenFaces]

It's not that it's a bad idea it's just that it seems thrown together with a lot of gaping holes that should have been taken care of before they were even put into effect in the first place. I know trust is a big thing for you guys and it seems like the thing that involves trust the most has been overlooked. Wow this is late don't blame me I was at the dentist.

[Inseriousity.]

I had an argument with Reniorx over clashing personal issues which shouldnt have been brought onto the forum, I welcome and encourage staff feedback, it's the staff who have to do the job at the end of the day.

lolol really?
I agree that the whole rights issue is a grey area. Staff selection is going to have to be very strict and I wonder if it'll be able to cope with that. Despite that, we can't expect 100% perfection in everything, there's going to be a few problems and there'll come a time when someone abuses their rights for whatever reason. I also think that if things were left until every single flaw had been corrected, things would never get done. These things develop and are perfected over time, not sorted out straight away.

[nvrspk4]

It seems that this thread has shifted towards a more staff-centric focus (I've read pages 1, 2, and 16, sorry I'm being lazy on this thread) but I'll comment on the initial intent.

I personally don't think HxHD should be changed into a lounge. We had the same issue before and the same dilemma facing us. The issue was simply that the management was getting silly and hiring huge amounts of staff. We limited the staff number, made it a privilege to become HxHD staff because slots were very limited (we wouldn't even allow returning staff unless there was a spot open in the quota, so often returning staff were put on a waiting list of sorts for the next available resignation.) It created a sense of desire to be in the desk, and also a small community as you would see the same 10-12 faces (usually 5-6 around your time zone) in the desk all the time. Of course it took a few months for the sentiment to shift, but the desk definitely picked up.

Another thing we did was tightened up the staff area - a lot. Only a few people could be behind the bar, so when several staffers were in there, they had to sit outside (and were encouraged to do so) to sort of break down the divide and interact more with the people who came to HxHD as well as friends and others. Yes, you're separated by a pixels, how strange can it be, but it definitely has some sort of an effect, whether it's psychological or just general intent when someone comes out and sits next to you as opposed to shouting to you from behind the bars.

Then they lifted the staff restriction for reasons I don't know (I'm sure there were reasons, I just wasn't around at that time) and we went back to the anyone-can-get-a-job environment and also having to force people to get into the desk, with a very rigorous attendance and reporting policy from what I hear. This completely reversed the point of the changes the first time, and brought it back to the old, overstaffed, impersonal desk. I'd be interested to see an attempted reimplementation (and more permanent implementation) of the downsized desk to see what kind of success that has, as opposed to a lounge, which really will invalidate HxHD's usefulness, it will just become a random Habbox room that no longer gets used.

I guess the other question that should be asked is whether HxHD should be a part of Habbox's legacy going forward, or if it's time to separate from HxHD. I am personally of the opinion that that's a bad idea. Habbox has gradually paid less attention to Habbo and lost its Habbo foothold (and I take equal blame for continuing the policies during my reign as GM, although there were intermittent attempts to boost Habbo interaction there was rarely a sustained effort) but I think that situation is continuing to deteriorate. HxHD is our only real permanent connection to Habbo, events come and events go, they're good popularity but HxHD really is our "base" on Habbo. Turning it into a lounge would essentially be giving up our last base on Habbo, and we need to scale up our presence there, not scale down.

On a side note, I think that there should be an emphasis on recruiting Habbo-active (as in they use it because they enjoy it, not just because of their job) managers, even if we do lose a little bit on the competence/professionalism front (not that I'm saying incompetence should be tolerated, but a lot of bonus points should be given to those who use Habbo out of enjoyment as well as for their jobs.)

[ChickenFaces]

Good points they were never going to turn it into a lounge anyway though

Anywho my concern as I've said before are the fact that they completely overlooked the trialist aspect of the rights situation as well as many other parts. But as I see it's going to get no where and I'm not going to get a response to my concerns like I always do I see this is going down a nowhere road so I see no point in taking the dispute further unless I get a suitable answer and not just 0.0 faces.

[Hecktix]

Good points they were never going to turn it into a lounge anyway though

Anywho my concern as I've said before are the fact that they completely overlooked the trialist aspect of the rights situation as well as many other parts. But as I see it's going to get no where and I'm not going to get a response to my concerns like I always do I see this is going down a nowhere road so I see no point in taking the dispute further unless I get a suitable answer and not just 0.0 faces.

It hasn't been over looked Shannon, I'm sure we all have ideas of how we will go about hiring trialists however it's not something that's been discussed as the aspects that have been discussed are the immediate aspects. It would be impossible to just change something over night and change absolutely everything perfectly, it'd be like releasing v6 (no jokes) one night and David saying "right guys, it's released, i'm off cya xoxox" and not coming back to improve the concept.

I don't think anybody in the right mind would give trialists rights, that's just asking to be trashed however as it's been said the selection process will have to be a lot stricter and I also think trials will have to be a lot stricter and perhaps longer. This is something that will be discussed with HxHD staff.

[Jordan]

I don't get why rights have been given to all staff, why? It was perfectly fine before. There's more chance of it being trashed now than before. (Not saying it will be)

[Conservative,]

I don't get why rights have been given to all staff, why? It was perfectly fine before. There's more chance of it being trashed now than before. (Not saying it will be)

It's better this way. I remember when I was HxHD, I was ill for a week so i went in to get some hours during the day and it was only me in there. Some people came in spamming other fansites - I couldn't do anything. If all staff have rights, as long as there is staff in there, it can be monitored, unlike before when you had to get SS or a manager to come and do it which took time and effort and by then the problem was probably gone anyway.