Habbox Help Desk closed and Habbos in uproar.

[Catzsy]

.Com shouldn't have preferential treatment, but it's how it is at the moment and we all have to deal with it or face the consequences. You know the rules now, you can't keep complaining that you're being banned and all that, just deal with it until it's sorted. And I do have empathy for the foreign fansites; I am active on them just as much as I was the US hotel. I don't use the US or CA fansites.


It should be rectified sooner or later, but until then, we've got to submit to their rules.


I know it's a worldwide domain, as well as I know where Sulake is located. If UK were rated above it, they'd've kept more major UK staff imo.

Exactly why should members not complain? If a normal company provides terrible customer service you wouldn't say 'don't complain' Sulake is no different. Habbos are paying customers and they are a commercial enterprise. They could at least make an announcement on the home page to say the matter is in hand rather than just remain entrenched in this position of almost full on stubbornness as far as I can see and UK was by far the biggest individual hotel if my memory serves me right.

Also they have gone for the cheap option in respect of the staff they have kept on.
Nothing to do with the standard of staff - a purely financial decision as far as I can see which would be fine if the staff were up to the task.

[Tintinnabulate]

Sulake obviously recognise that teenagers are their target market. However they fail to respect them. They realise fansites benefit them, they fail to respect them.
Teenagers (well most of their parents) are the reason Habbo exists. Sulake has one of the worst customer service available.

How are fansites meant to advertise and get popular? Do they expect people to judge all fansites on face value when the official fansite poll opens? I wonder if they will ban for saying google.com as its not even a fansite.