Guardian Hobba (modernized helper)

[Bob1]

BUT - with limited powers (expected to be just kick) and what I can assume will be minimal staff interaction I think this whole thing is going to go badly.

Hobbas were a way to do low level moderation 'on the cheap' which IMHO has absolutely no place on Habbo especially after all the problems of the past few years have been beautifully highlighted by the press. Guardians doing a similar role would be a borderline disaster. What they also claim to be doing is hiring more trained and vetted, paid moderators. That's only a good thing and will have a decent impact if they hire enough and train them to a high enough standard.

The worst part about all this is that I get the overall impression that the current Habbo staff have not seen the mistakes made by their predecessors in terms of the whole 'silver expert mess' on old.com/ca or the issues with expert selection (favouritism), and are ready to make all the same mistakes again.

Agreed, well worded. I know the MOD system is still out-sourced through Spanish call centres, would be so much better if they used sites like emoderation to get professionals on board, in comparison to the money lost through this PR nightmare I bet they would have saved money having never out-soruced (which is still the main problem with the site and Sulake show no signs of reverting to paid professionals). Guess we'll wait and see how the Guardian system goes...I still give it less than a year.

[Okeanos]

@Okeanos;

I don't understand why you still have so much hate for a system that died in 2008? Perhaps it's time to move on.

I don't hate it, I just never liked it much. Just because four years have passed, that is no reason to forget the (many) problems that were in the X programme. There's nothing wrong with being critical.

Thought I'd throw my hat into this ring.

I've been going through a few old emails recently and found a lot to do with the expert programme. Many messages from colmc, redtiz and in particular 0rca. How we were supported by staff seemed good at the time, but looking back it was exceptional.

The amount of staff support was ultimately the downfall of the whole system due to the time they WANTED to spend on it. There were also many experts chosen who probably weren't up for it, that's for certain, and if there's anything bad to say it's regarding the nature of the selection process, but overall I think the whole expert system worked brilliantly towards a better Habbo.

The whole expert idea had two major aims.

- 1. Assist users that required specific advice.
Considering we were without a tool such as the helper tool (which is great when used correctly by the way) I think this was achieved to a decent standard. People knew to come to the welcome lounge or safety spa for answers to questions, and the answers delivered were always at least satisfactory.

- 2. Promote safety in the hotel.
Campaigns were limited by staff, but experts held many games and other events that did engage regular Habbos and the message of safety was promoted well overall.

In my opinion they failed on both counts. Whilst some Xs did there best, in general they were a very unhelpful, petty and selfish lot. Most never exerted themselves to do anything but the minimum amount of work possible.

Sure, here's the list of eXperts that had their badge removed for a reason other than resigning or retirement:

GlowingSpirit - Debadged Feb 2007
.Matt..Chenery. - Debadged Jun 2008
2Crime - Debadged May 2007
Bokers - Debadged May 2007
Departing - Debadged Feb 2007
Deserting - Debadged Feb 2007
Dragon-nccb - Debadged Jul 2008
Dudelyness - Debadged Apr 2007
Envieux (Team Leader) - Debadged Feb 2008
EternalMasque - Debadged Nov 07
Flumples - Debadged Mar 08
G_BNLL - Debadged sometime in 2007 (Records aren't fully complete...)
HelpfulDragon - Debadged Feb 07
Maze-expert - Debadged August 07
MysticDreams - Debadged Jan 08
Nath - Debadged Sep 07
Octagon-X - Debadged Jul 07
Robsladey - Debadged sometime in 2007
Shortcheese - Debadged May 07
Snim - Debadged Mar 08
Terrafire - Debadged Jul 07
Urges - Debadged Feb 08
XRF - Debadged Dec 07

That's everyone debadged in two years, not including everyone debadged from 2005/2006, and not including everyone who left on their own accord.

I happen to know that Dragon-nccb was only debadged temporarily and she was reinstated as an X soon after. If you remove any names who were only temporarily debadged then I'm sure that list would be much shorter.

[Kardan]

I don't hate it, I just never liked it much. Just because four years have passed, that is no reason to forget the (many) problems that were in the X programme. There's nothing wrong with being critical.



In my opinion they failed on both counts. Whilst some Xs did there best, in general they were a very unhelpful, petty and selfish lot. Most never exerted themselves to do anything but the minimum amount of work possible.



I happen to know that Dragon-nccb was only debadged temporarily and she was reinstated as an X soon after. If you remove any names who were only temporarily debadged then I'm sure that list would be much shorter.

If you have a look at the date, she was debadged in July 2008. The program ended in July 2008. The fact was she got debadged mere days before the program ended, and she was simply 'reinstated' purely so she could take part in the final X events with staff, I'm not entirely sure if she actually got her badge back, but she was only reinstated for a week maximum.

Nobody else on that list got 'rebadged', since there's also a separate category for that on my database, also, no eXperts that got debadged (not left or retired) are allowed to be rebadged, Amanda only did because the program was ending and essentially there was no point in her being debadged.