o2 Broadband (Access Package)

[Flisker]

Update:



Do you know how annoying it is to try and watch BBC iPlayer and watch it buffer soo much it goes down to very low quality then still buffers.

[N!ck]

Update:



Do you know how annoying it is to try and watch BBC iPlayer and watch it buffer soo much it goes down to very low quality then still buffers.

I think the problem lies partly in your home network, but mostly at 10.1.1.93 which (I think) is a router on Be*'s network. It would usually suggest too much traffic at that one point. I don't think this is the case as from your explanation the slowdown came fairly suddenly and you still get the same speeds during off-peak hours. Perhaps give them a phone call and query it? What stream speed does your router report you as having?

[Flisker]

Downstream Upstream
Data rate(Kbps) 7648Kb 448Kb

[Robbie]

It's probably due to Be's mess ups with routing AGAIN. I'll look on Be Forums for you. On another note:

[Flisker]

Right, I have now changed the modem router to the o2wirelessbox II and plugged in my laptop via ethernet to it and this is the Tracert:

Microsoft Windows [Version 6.1.7068]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Chris>tracert google.co.uk

Tracing route to google.co.uk [72.14.221.104]
over a maximum of 30 hops:

1 96 ms 92 ms 99 ms O2WirelessBox.lan [192.168.1.254]
2 123 ms 122 ms 122 ms 87-194-255-254.bethere.co.uk [87.194.255.254]
3 171 ms 208 ms 213 ms 10.1.1.106
4 * * * Request timed out.
5 * * * Request timed out.
6 125 ms 122 ms 119 ms 83.245.126.125
7 122 ms 121 ms 231 ms 209.85.252.40
8 136 ms 124 ms 124 ms 209.85.248.80
9 134 ms 136 ms 136 ms 209.85.250.141
10 126 ms 137 ms 137 ms 72.14.232.201
11 143 ms 146 ms 143 ms 209.85.250.46
12 135 ms 136 ms 136 ms fg-in-f104.google.com [72.14.221.104]

Trace complete.




From BT speedtester

[N!ck]

Right, I have now changed the modem router to the o2wirelessbox II and plugged in my laptop via ethernet to it and this is the Tracert:

Microsoft Windows [Version 6.1.7068]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Chris>tracert google.co.uk

Tracing route to google.co.uk [72.14.221.104]
over a maximum of 30 hops:

1 96 ms 92 ms 99 ms O2WirelessBox.lan [192.168.1.254]
2 123 ms 122 ms 122 ms 87-194-255-254.bethere.co.uk [87.194.255.254]
3 171 ms 208 ms 213 ms 10.1.1.106
4 * * * Request timed out.
5 * * * Request timed out.
6 125 ms 122 ms 119 ms 83.245.126.125
7 122 ms 121 ms 231 ms 209.85.252.40
8 136 ms 124 ms 124 ms 209.85.248.80
9 134 ms 136 ms 136 ms 209.85.250.141
10 126 ms 137 ms 137 ms 72.14.232.201
11 143 ms 146 ms 143 ms 209.85.250.46
12 135 ms 136 ms 136 ms fg-in-f104.google.com [72.14.221.104]

Trace complete.

A much nicer tracert, but still a horrible speed. You should contact o2.

[Flisker]

I will contact them after I've had dinner and if I really do get annoyed at this internet I will just scream down the phone at them

[Berch]

I will contact them after I've had dinner and if I really do get annoyed at this internet I will just scream down the phone at them

Go woman go!
I aint got all day here. I want you to one deag them for me so I can be like pwnt and listen if we end up being on xFire at the time of you ringing them.

[Flisker]

Im going to go all ethernet in my house tomorrow and then phone up o2 and complain get some free months then possibly leave them and go elsewhere, not sure where as I want unlimited download limit with a rather fair usage policy and 8mb download (ADSL Max) not LLU.

[Knuxxy]

Tracing route to google.co.uk [216.239.59.104]
over a maximum of 30 hops:

1 4 ms 3 ms 5 ms 192.168.1.1
2 28 ms 28 ms 28 ms 217.47.203.186
3 30 ms 32 ms 28 ms 217.47.249.161
4 29 ms 29 ms 29 ms 217.47.203.10
5 32 ms 28 ms 28 ms 217.41.172.13
6 28 ms 30 ms 30 ms 217.41.172.65
7 35 ms 33 ms 34 ms 217.41.172.74
8 32 ms 30 ms 28 ms 217.41.172.50
9 32 ms 32 ms 30 ms 213.123.106.113
10 60 ms 62 ms 36 ms core1-pos6-0.birmingham.ukcore.bt.net [195.99.12
0.65]
11 36 ms * 32 ms core1-pos0-6-1-0.ealing.ukcore.bt.net [62.6.204.
210]
12 31 ms 33 ms 33 ms core1-pos1-0-0.telehouse.ukcore.bt.net [62.6.201
.82]
13 32 ms 108 ms 32 ms 195.99.125.82
14 36 ms 32 ms 32 ms 209.85.255.175
15 44 ms 43 ms 49 ms 209.85.250.216
16 47 ms 47 ms 49 ms 72.14.232.241
17 50 ms 47 ms 54 ms 216.239.49.114
18 44 ms 46 ms 46 ms gv-in-f104.google.com [216.239.59.104]

Trace complete.

Is that good?