You ask Jagex a question and they answer it with rubbish like this?

[Ashley 12344]

Seen worse.

Someone sent one saying something like...

Unban me you ******s, or ill blow up your ******* offices and stab all your senior staff.

They said something like...

Thanks for your appeal, we have taken it into consideration and decided to unban your account.

[Matt-]

Seen worse.

Someone sent one saying something like...

Unban me you ******s, or ill blow up your ******* offices and stab all your senior staff.

They said something like...

Thanks for your appeal, we have taken it into consideration and decided to unban your account.

LOL!!!, i sent one like that before and i got a msg saying "Andrew Doesn't work in the london offices sorry"

[RSTurbo]

Seen worse.

Someone sent one saying something like...

Unban me you ******s, or ill blow up your ******* offices and stab all your senior staff.

They said something like...

Thanks for your appeal, we have taken it into consideration and decided to unban your account.

That was posted on RSC a while ago .

[Rashelly]

I would like to take this opportunity to apologise for not being able to offer a personal response at this time and, once again, I would like to ensure you we will do our best to make sure this will not happen again.

Sure you'll get a real reply soon.
I've sent questions before, and got perfectly fine replies.