I got banned..

[lScottl]

Use the Help Tool - or contact Emma Monks or Becs via email, Usually very helpful in these circumstances. I don't see the reason in you being banned for reporting someone for being racist isnt that one of the major rules they have? Racism, if anything you were contributing to the Hotel being clean or if you were doing it too or saying things back to the Habbo's then you were most probably banned for that.

Actually there not, when I emailed Becs for help I got this

You have mistakenly sent me an email about your account. This is a friendly reminder that you need to use the HELP TOOL in the hotel where you are having the problem and someone will assist you.

[sim]

Unlucky...keep appealing.