Glitches or Script scam Lost my 23 petals!!!! Long Story >:(

[HolyWar]

Well, after sending them my latest email telling them that I would in fact take them to court I Finally received a HUMAN response from sulake. I am not making it up, if they do not get the root of the problem and fix it, that will be the only option that I have left seeing as though I am an innocent consumer and have been glitched of items. At least through this response from them I now have a physical email of someone from a sulake office who has responded to a concern. The following is the only response I have receieved from an employee of sulake after approximately 50-100 emails over the course of 4 months. The best part is they respond to the email Oblivious to the allegations I have made and act as if they have not received any of my prior emails.

Dear Sir,

Thank you for your e-mail. Very sorry you have had this bad experience.

Could you please provide me with your Habbo username and a brief description of
how you think the missing petal patches vanished in an error of ours. When we
get this information, we will of course, look into this matter for you.

Also, out of interest, which telephone number were you trying to contact the
Habbo UK offices at? Our office hours are from Monday to Friday 9:30am-5:30pm
GMT - we usually return any messages left within 24 hours. (Unless it's a
weekend, of course) It would be interesting to know where your calls were going!

Yours,



-*********@sulake.com
Player Support
Habbo Hotel UK


I was calling the phone number listed on their website, I wouldnt be suprised if this is the last email they send me

[FRISC0]

No offence but i really can't be botherd to read it

[HolyWar]

Well I would just like to conclude this story with me having received 1 last email from Glittercat and she advised me I have probably fallen victim to a 3rd party software scam where someone faked 23 petals in the trade box. They have decided to give me back most of my petals and when I logged in today i had received 18 presents from glittercat. I suppose all I can say is that if you have a problem, be persistent and dont let anyone stop you from voicing your opinion on the matter. Habbo has advised that they assure the servers are working fine and if this instance happens there is not much they can do .

[lukeisok]

O.o

So,

What happend to the dinos?

[2hd.]

just mention 2 wors and you will have them reply to you in hours : trading standards

[Rashelly]

Shockingly I did read that - yes, I have nothing better to do.
Something kind of similar happened to me. I traded for a Throne Sofa, Everything looked fine to me, But I got to my room and went to put it down and...dun dun dun it wasn't in my hand.
Also, A whole room has gone missing - but this might just be me, going crazy.
I didn't report the throne sofa, because I didn't think I'd get anywhere, and it's not that much anyway.
It did take me 6 months to get my habbo back though, and a lot of emails.
Seen as though I have a gap year this year, I'm going to be very bored, I was thinking of making a documentary about Habbo Hotel, and this would be a good story, If I end up making this film, would you be willing to share this story?

[al123]

so habbo do care...

[HolyWar]

Sorry Ollie that its not a star wars type story, I wrote this to get the word out and inform
and possibly assist anyone who has encountered the same scenario.

[Pawf]

Seen as though I have a gap year this year, I'm going to be very bored, I was thinking of making a documentary about Habbo Hotel, and this would be a good story, If I end up making this film, would you be willing to share this story?

Go for it, that would be so cool
Habbo Exposed - by Rashelly2
Showing on BBC 1 :p

[Blader_Boy]

in my early habbo days afew years back i lost alot of furniture i had brought, to this day i am unsure where it went. After alot of emails and threats of legal action after consulting lawyers i recieved alot of credits..