Are you sure that it is the right email you're using.
And maybe you didn't type another email when you signed up?
Results 11 to 13 of 13
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"There are only two important days in your life: the day you are born, and the day you find out why."
Mark Twain
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I have the same problem with one of my hotmail accounts, it doesnt't go to junk or anything.
Just making a new account on a different email and using the help tool would be best.
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Im sure if you ring them up they can help
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