Are mods allowed to do this?

[Moh]

no, sulake doesn't provide a paid service. sulake provide a FREE service, with added extras if you wish to purchase them.
there's no registering fee.

you're not paying for the moderators.

if you have a complaint ring them. you'll be complaining about the system, not the moderators, because the SYSTEM replies to cfhs that include certain words to save them time. you're like, the only person ever that i've seen get in a mr legal mood because you was told to use the ignore button..

I guess you've never studied business? Sulake charge for *some* of their services such as HC, VIP and credits. They make profit from this and also pay tax on what they earn. So your saying buying HC, VIP and credits doesn't pay for the moderators?

But what if I didn't know how to ring them? They should be able to point me in the right direction. Like I said, if I asked to speak to their supervisor they should forward me

The fact that I use Habbo on a daily basis, I think they should have better moderators. I'm sure many people would also agree

[Laurensh1]

Remember that advertising also plays a big role

[Black_Apalachi]

Modz are untouchable