Usernotes

[Nixt]

I should also point out that user notes are an extremely useful resource for me when doing staff background checks before they are hiring - this is particularly important in the hiring of Moderators but is applicable to other members of staff too. Without user notes, I would be posed with quite a task when it comes to keeping track of staff discipline.

[immense]

yeah i do think they're good i just can't see why you won't tick that box to let use see 'em

[xxMATTGxx]

yeah i do think they're good i just can't see why you won't tick that box to let use see 'em

Because they are used for moderation purposes and should only be seen by that department/admins.

[Sarah]

yeah i do think they're good i just can't see why you won't tick that box to let use see 'em

In theory as Martin said below, User notes are mostly exactly the same as the PM's Moderators send you. So in theory you could already have copies of your user notes.

I also don't think it's a good idea for them to be viewable to members, they are mostly exact copies of Pm's sent to you anyway.

[immense]

yeah but they're used to keep track on us and we're sent a pm so we behave... if we're sent a pm why can't we see 'em it would serve as a permanent reminder as to what usernotes we have and what for and i'm 90% sure people would behave better. i actually think it's a power thing as there is no good reason why we shouldn't be able to see our own usernotes

yes sarah i know i dont want to start copy and pasting them into a word document tho thx

[Tintinnabulate]

Oli did a poll to scrap usernotes and have only warnings. So instead of usernote > warning > infraction, it would be warning > warning > infraction - thus allowing users to see their record in full.
What happened to it?

[immense]

or you could just let people see their usernotes

fine ill change the record... unban me... i used to be agm

[Jamesy]

or you could just let people see their usernotes

fine ill change the record... unban me... i used to be agm

Neither of those are happening

[immense]

dw jameseh i'm joking and as fm you will notice those are the three things i will rattle on about )

[Catzsy]

No, usernotes are kept on record and don't expire. There are some very old ones floating around.

We do however only take into consideration recentish usernotes, since it's quite clear that people have the capacity to change, and improve on their behaviour etc.

Usernotes really are a useful tool for moderation purposes, and it helps us gain a better idea of what kinds of trouble members have gotten into etc. I would like to stress the point that we would only use recentish usenotes when deciding on whether to take the action of a warning/infraction however. This period is normally around 6 months.



Just to add on, after seeing Jakes post, in the majority of cases, moderators only take action based on recent usernotes, as stated. It is purely a record of the history of rulebreaks, to gain an overall 'bigger picture' I guess. There are many types of usernotes, and some things more serious than others, are sometimes useful for further offences.

I also don't think it's a good idea for them to be viewable to members, they are mostly exact copies of Pm's sent to you anyway.

As Martin said they are simply copies of PMs sent to you, which once received are your responsibility. The only other thing Usernotes contain are links to ban reports if the account is cautioned / banned.

It is entirely at the moderator's discretion when to judge using usernotes, but the maximum they will look at 6 months and if there is only one that old they are not likely to go full on into the harshest possible action.

I would agree with all this except for the time period. To my knowledge the period of 6 months is new. As warnings and infractions expire after two months I would say that the user notes for direct consultation to decide on whether a warning/infraction should be given should be two months also. This is what I always used to do otherwise it could make user notes more punitive than the actual warnings/infractions. The only exception I feel is that members who come back from banned accounts to new accounts should have less chances as it can be seen as playing the system which in fact has happened on occasions.

I should also point out that user notes are an extremely useful resource for me when doing staff background checks before they are hiring - this is particularly important in the hiring of Moderators but is applicable to other members of staff too. Without user notes, I would be posed with quite a task when it comes to keeping track of staff discipline.

Agreed.