Asus (sandy bridge) motherboard recall

[Stephen!]

Yeah just leave it blank and continue to fill in the rest of the stuff and send it. They should get back to you with an RMA number.

[Firehorse]

Yeah just leave it blank and continue to fill in the rest of the stuff and send it. They should get back to you with an RMA number.

kk, just sent them a simple message saying i'd like to return it and change it for a different board, not complicated I hope and maybe they will see they will earn money because i'm upgrading

Now I just need to find a big external hard drive to backup my data incase my RAID10 messes up during the switch.

[Firehorse]

Yup overclockers are sending out a pre-written response for this I think. Even though I explained why I want to return my motherboard to buy another one this is the reply I got:

The Sandybridge swap out will be starting soon. Please visit the following link and fill out the form. From there it will be swapped out with the new revision of the board.

http://asus.co.uk/sandybridge_swap/

[Firehorse]

Update on my situation with overclockers:

They've replied saying they won't let me return it because it has been over 28 days since purchase even though they know the replacement boards weren't available until now. I contacted them earlier when the problem was first made public by intel and overclockers told me to wait. This is just silly now :/

Summary:
(February) Overclockers: Please wait until there is more information available
(April) Overclockers: Sorry we can't help you because you waited until there was more information available.

Total **.

@ Above oh come on hxf! you seriously filtering an abbreviation now? jheez.

[Rapidshare]

More information: http://service.asus.com/notice/FAQ.aspx

Replacement is done by ASUS, if you wish to get a refund then go through overclockers.

Your consumer rights are to either get a refund or a replacement. This does not matter if the purchese was made over 28 days ago. Dont let them fob you off...

[Stephen!]

ok will do that. I would normally go straight to asus but instead I want another version of the mobo, for the information of others with the asus boards use this link for a direct replacement without needing to phone them through their pay number: http://asus.co.uk/sandybridge_swap/

Sent the request last Friday and haven't had a reply yet.

[[Chris]]

I was able to return mine straight to Aria (The actual store) for a straight up swap, Im suprised Overclockers dont do that.