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  1. #11
    Join Date
    Jun 2011
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    Default

    I will keep you guys updated on this matter as soon as I receive a reply from the Help Tool operators. Thanks for all the advice and information.

  2. #12
    Join Date
    Mar 2010
    Posts
    226
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    1,371

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    They dont work weekends

  3. #13
    Join Date
    Feb 2011
    Location
    California, USA
    Posts
    1,338
    Tokens
    108
    Habbo
    Zeptis

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    Default

    I really fell sorry for you, Hopefully your a norm, cuz i would bet $1,000,000 they wont refund your VIP or gibr you the days back, cuz there jerks that way. Good Luck on getting your account back.


  4. #14
    Join Date
    May 2007
    Posts
    10,481
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    3,140

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    Seen this before, moderators read through the chat logs and use the wrong username on the ban submission form.

    Just send customer support an email on the help tool and they'll realise that they're moderators are being dumbasses.
    Chippiewill.


  5. #15
    Join Date
    Jan 2011
    Location
    Australia
    Posts
    173
    Tokens
    115
    Habbo
    Toilet

    Default

    You probably copped the ban instead of the reported user. It has happened to me before, but they were only 2/4 hour bans.

  6. #16
    Join Date
    Jun 2009
    Location
    Newcastle Upon Tyne, UK
    Posts
    2,652
    Tokens
    1,389
    Habbo
    lRhyss

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    Default

    as above, if you have ever been a mod around r63 hotels (retros) you will know that the MOD tool looks like this:



    well it probably looks similar..

    It's slightly confusing when you have a load coming in at once. So it was probably just a mistake ban. Contact them telling them what
    happend

  7. #17
    Join Date
    Mar 2010
    Posts
    226
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    1,371

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    Quote Originally Posted by lRhyss View Post
    as above, if you have ever been a mod around r63 hotels (retros) you will know that the MOD tool looks like this:



    well it probably looks similar..

    It's slightly confusing when you have a load coming in at once. So it was probably just a mistake ban. Contact them telling them what
    happend
    It is confusing :S get a bit nuts when you have like over 100 cfhs.

  8. #18
    Join Date
    Jul 2006
    Location
    Leeds
    Posts
    17,006
    Tokens
    26,134
    Habbo
    e5

    Latest Awards:

    Default

    Probably if it was automated, they saw you talking about it and ban you due to that. Silly though.

  9. #19
    Join Date
    Jun 2011
    Posts
    10
    Tokens
    0

    Default

    Agreed. Habbo Staff need to look over this thread and do realize their moderator's are horrible. Why was that moderator in such a damn hurry that he didn't even care to read the name of the user who sent the report and the user I reported? Gosh...

    I am VIP by the way, I had 20 days left. I've also spent over $100 on Habbo and I've been working on a rare casino. But WOOSH, it all just dissapears like that.

    I learned my lesson, don't ever report... ever.

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