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  1. #11
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    I had the same problem but it was for £450. All my real details were registered to PayPal and so I had debt collectors calling me and sending letters to my house. In the end I contacted the Financial Ombudsman Service who "ruled" in my favour. Took about 8 months to sort out with them though. They needed all sorts of evidence and statements etc, then my case was referred to a chief ombudsman or something who sided with me.

    PayPal never bothered me again.

  2. #12
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    It's stupid really. You'd think Paypal would realise the guy's just trying to scam you when he's attempting to charge back two months later. You should try getting him to have to provide evidence. I.e Proof he's contacted you within the past 2 months saying 'Where is my item?' ' I haven't received it blah de blah'.

    After all, no person in their right mind would go 2 months buying an item and not receiving it, not contact the seller, and suddenly try to claim it back. Especially when its like £70.
    Last edited by Sam; 28-08-2011 at 09:30 AM.

  3. #13
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    Quote Originally Posted by Sam View Post
    It's stupid really. You'd think Paypal would realise the guy's just trying to scam you when he's attempting to charge back two months later. You should try getting him to have to provide evidence. I.e Proof he's contacted you within the past 2 months saying 'Where is my item?' ' I haven't received it blah de blah'.

    After all, no person in their right mind would go 2 months buying an item and not receiving it, not contact the seller, and suddenly try to claim it back. Especially when its like £70.
    Ive been trying to say this to them, and also they keep saying its because I cant provide proof, but, thats not his claim, his claimis that he didnt authorised the payment. So surely they can prove that his IP adress sent the money and also in the notes of transaction he tells me what his buying... and also, i only received about £45 off him (he sent in US dollars tho) and was in 3parts, so $10 added onto each dispute, plus currency convertions has took it up to £70, so im having to pay back wayyy more than I received..

  4. #14
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    Personally i'd call them up and threaten them with Citizens Advice. Whilst you have no proof you sent it (can you not provide emails?) he can't also prove he didn't authorize it. Any rational person would notice money being taken from their bank and notify the bank first. Can he provide evidence to show he'd contacted his bank about payments he didn't recognise? What about other purchases around the same time as he purchased your stuff. Including before , and within the last 2 months. Seems suspicious that he hasn't disputed them. Usually threatening with the ombudsman or the CAB scare them enough.

  5. #15
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    Quote Originally Posted by Sam View Post
    Personally i'd call them up and threaten them with Citizens Advice. Whilst you have no proof you sent it (can you not provide emails?) he can't also prove he didn't authorize it. Any rational person would notice money being taken from their bank and notify the bank first. Can he provide evidence to show he'd contacted his bank about payments he didn't recognise? What about other purchases around the same time as he purchased your stuff. Including before , and within the last 2 months. Seems suspicious that he hasn't disputed them. Usually threatening with the ombudsman or the CAB scare them enough.
    E-Mails aren't tangible evidence iirc.
    Quote Originally Posted by Chippiewill View Post
    e-rebel forum moderator
    :8

  6. #16
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    I know that there are some underground dispute methods that ensure you always win that i've read about.

    Wait for them to reply within that 72 hours, and keep us all updated.
    (h)(h)(h)

  7. #17
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    Ok, thanks for advice, I dont want to threaten them yet as I dont want it to backfire lol.

    BUT

    I have found someone else on the same website (TTG) and he scammed them too, and did the same. So I have messaged paypal and told them that his done it to someone else and to check all the claims on his account... surely this is enough evidence that his scamming as his charging all payments back..

  8. #18
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    I have also just contacted microsoft requesting message logs (incoming andoutgoing) for the past 4months so I can send them to paypal and prove he received players... I also asked the website for his IP so I can prove it was him that wanted the players..

  9. #19
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    Quote Originally Posted by iDenning View Post
    I have also just contacted microsoft requesting message logs (incoming andoutgoing) for the past 4months so I can send them to paypal and prove he received players... I also asked the website for his IP so I can prove it was him that wanted the players..
    MS have better things to get on with, good luck with that request!
    Quote Originally Posted by Chippiewill View Post
    e-rebel forum moderator
    :8

  10. #20
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    Paypal have always been alright with me over the phone i sold some online stuff and they tryed to reverse i rang up paypal and explained and they cancelled it they didnt even ask for evidence. Try ringing again to talk to a different person on the phone because some people are more leniant than others and help you out more.

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