Quote Originally Posted by Jean-Claud View Post
appeal all you want habbo wont do anything.. back when we had a habbo uk a mod was making sexual remarks to a female friend and she threatened to call sulake and complain and he permed her for saying that...
If he is innocent and hasn't done anything then they're obliged to unban him no matter how crap the customer support staff are now. I was banned on one of my accounts the other day for 'offering to sell my account' when all I did is repeat something that my sister told me in real life, I explained the situation and they looked into it fairly quickly and unbanned me.

I sympathise with people who do get unfairly banned because it's so wrong and shouldn't even be happening. Like I've said countless times the moderation team is so terrible. Take a look at these two screenshots and just see for yourself how the MODs love to contradict themselves and really do not have a clue what they're doing:



Them screenshots just prove how terrible moderation is within the hotel so I really wouldn't be surprised if this guy is 100% innocent.

But yeah send a help tool request and just explain that you're not happy for receiving an unfair ban and demand them to investigate it. If they reply saying you can't get an unban tell them you're going to take the issue further and you'd like them to explain why you're banned. They should look into it properly though and unban your account if it's an unfair ban.