Moderation is a little "soppy"

[Grig]

It's not the fact that "half the mods are posted away" as it has been happening for quite a while now, so you can't really use that an excuse. I do agree, it's a bit sluggish atm!

[Tom]

Can't remember completely what I was going to say, but I'll add on more regardless.

The department is slowly being loosened up. @brandon;, not to sound really horrible here, but if a moderator is not being active, getting bad on their report etc. surely they should be given a warning or just be told if it doesn't improve you will be dismissed. The forum is one of the (if not the) biggest attraction to Habbox and with more and more harmful links being dragged in, we can't afford to have inactive moderators.

If someone's posted away @Bolt660;, surely a moderator should be put into that forum as a temp placement to cover for the away moderator? It may be added work but it's only for a week or two.

[Alex3213]

I do think perhaps brandon could look into shaking the department up a little bit, however I think this is not just in terms of hiring more bodies. Moderators need to be really committed to the job they are doing and enjoy doing it. There needs to be team work and there needs to be more ways of getting moderators more involved with members as part of the community. Some of the attitudes at the moment are extremely lazy compared to previous moderation teams, and I do think that if someone is not being active for months on end then they should be removed and the role given to someone that is willing to put the time and effort into it that it needs.

I agree and disagree here. First of all you said something like there being 5 moderators in the department which isn't enough personally so I think applications should be opened. I think that it's better to over-hire than under-hire because, as demonstrated this week, when staff go away the moderation becomes a bit 'soppy' as Dean said. If staff aren't pulling their weight, they shouldn't be in the mod department. I am completely aware that we don't have an infinite amount of people who will apply but there are still people who I'm sure would be interested in applying if the department opens applications.

Moderation isn't a department which can get away with half of the team being away and still being able to manage efficiently, it's personally the most important department in terms of putting users first as it is vital that all inappropriate content is removed quickly with little hassle. This isn't necessarily the same for things like the events department because whilst events are important, their absence won't mean that people are at the risk of clicking on a phishing website etc. I do agree with what Grig said, it's been like this for a while-- when I was in the department there were problems so something does need to be done.

I don't think this is necessarily all of brandon's responsibility though, I would argue that you are a TEAM and therefore you should be working as a TEAM to make sure the department grows stronger successfully. Otherwise the department could get a bit hierarchical imho and it would mean that the fun is slowly sucked out, whereas when everyone is contributing reasonably equally it may be more enjoyable.

I've forgot what I was going to say now and I need to go but I'll see if I can remember and reply later tonight.

[Martin]

Can't remember completely what I was going to say, but I'll add on more regardless.

The department is slowly being loosened up. @brandon;, not to sound really horrible here, but if a moderator is not being active, getting bad on their report etc. surely they should be given a warning or just be told if it doesn't improve you will be dismissed. The forum is one of the (if not the) biggest attraction to Habbox and with more and more harmful links being dragged in, we can't afford to have inactive moderators.

If someone's posted away @Bolt660;, surely a moderator should be put into that forum as a temp placement to cover for the away moderator? It may be added work but it's only for a week or two.

Just be glad you get reports! Us smods havent had reports for May or June yet

I agree, and some people are getting away with just chillaxing as a moderator without actually putting any hard work in. There are people who wont take part in discussion, won't browse their forums (and in result things get missed) and I think the warning system needs to be utilised here since it never is.

I know brandon has a lot to do in terms of features stuff as well, but its really important to keep on top of moderators too and make sure they are doing things to the best of their ability, else its pointless them being here to be quite honest.

I would love to see more things being done to promote team work and for the department to have active discussions again. There are some rules which need clarifying to moderators, some things which need updating and generally there just needs to be more of a determination for the department to do well and that involves everyone being active and helping out.

Numbers are a little low at the moment, especially considering its the summer holidays, so really brandon just needs to look at ways he can improve the speedyness of the department.

Normally you wouldn't get both moderators of one section away at the same time as has happened this time, however that could be a possibility yes, although if other sections are being well maintained then I don't see why super mods shouldnt be able to manage.


and grig: thats why I put the 'I know its not an excuse bit'. I too have noticed a slow decline in activity and it is quite annoying recently. I would love to say the department is doing just fine and everything is peachy, but its really not, and communication is not the best right now.

[Grig]

Also, just to add, it's not just moderation, it's the forum as a whole. Like before there used to be regular LD donators released, now it's a rarity (finally released one after ages) and there used to be more going on with events like BB and stuff, now it's just stuck on regular day to day operations, which aren't working as well either. If many other departments just stuck to that, they'd be moaned at and slated big time !

[Tom]

Just be glad you get reports! Us smods havent had reports for May or June yet

I agree, and some people are getting away with just chillaxing as a moderator without actually putting any hard work in. There are people who wont take part in discussion, won't browse their forums (and in result things get missed) and I think the warning system needs to be utilised here since it never is.

I know brandon has a lot to do in terms of features stuff as well, but its really important to keep on top of moderators too and make sure they are doing things to the best of their ability, else its pointless them being here to be quite honest.

I would love to see more things being done to promote team work and for the department to have active discussions again. There are some rules which need clarifying to moderators, some things which need updating and generally there just needs to be more of a determination for the department to do well and that involves everyone being active and helping out.

Numbers are a little low at the moment, especially considering its the summer holidays, so really brandon just needs to look at ways he can improve the speedyness of the department.

Normally you wouldn't get both moderators of one section away at the same time as has happened this time, however that could be a possibility yes, although if other sections are being well maintained then I don't see why super mods shouldnt be able to manage.


and grig: thats why I put the 'I know its not an excuse bit'. I too have noticed a slow decline in activity and it is quite annoying recently. I would love to say the department is doing just fine and everything is peachy, but its really not, and communication is not the best right now.

Perhaps it's finally time to buckle up and go for a bumpy ride.

This bumpy ride consists of; hiring an Assistant to manage the department when Brandon is not around. Gaining more super moderators, to basically kick moderators up their bums and get them working and to help them along and then hiring more moderators so we have a sufficient amount. As Alex said, it's better to over-hire then to under-hire.

There's no limit in how many you can hire now, so why not just go for it and get a few more. No harm will come in doing so, surely?

[David]

pretty sure i told @SyrupyMonkey; he needs more moderators because he said whoever is active deals with it and only one mod is ever pming me (stupidly)

[Samantha]

If applications would open I'd definitely reply but as usual i wouldnt get in probably, the others that have been hired beore leave about a month later and you just recycle some old staff who may not even have the motivation to do it

When i first noticed moderator decreasing was when Chris resigned as a smod the second time, admittedly there was one smod left and the reports were getting left a good 18 hours beforw getting changed.

Also, I know some rwports don't get seen to, I posted a thread and reported a reply, I waited one/two days andnothing got done it eventually did when I reported again.

I usually tell Chris stuff to be done, of not ill rwport it. I'll tell him once in.a blue moon but at least it gets done quicker, I believe you need to spread moderators out a bit really, aren't there 3 for habbo, 2 for graphics or something. You only really need one for graphics depending on activity.

I heard that there may need to be a moderator in technology, I'd do anything aslong as it got me on the team and it was sorting it out, I'm also active through the day.

I think the smods are doing ok but maybe a third one is needed.

[-Nick]

TBH I think with the patrol it's a case of too many reports, not enough moderators to deal with them, so you have to wait ages and ages for a reply :/

@doughnutty I totally agree there is not enough forum mods to deal with the cases xo

[lawrawrrr]

should really read which forum this is in. my point still stands!!

I really think we need more mods. So many posts/users I notice need to be got rid of, and only 1 moderator is ever online (usually). I remember when there were like twice as many mods... with so few there's just too many posts and too few moderators to read them.