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  1. #11
    Join Date
    Aug 2006
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    N.Ireland
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    Habbo
    Red

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    It's disgraceful that they tried to hush it down and basically pretend it didn't happen. Feel sorry for those who ended up being phoned up and harassed. They are incapable of keeping our details safe. Will never use the helptool again.


  2. #12
    Join Date
    Feb 2009
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    Leeds
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    sounds like the information he gained wasn't particularly harmfull

  3. #13

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    Quote Originally Posted by Special View Post
    sounds like the information he gained wasn't particularly harmfull
    You're right. Credit card details, mobile phone numbers, names, ISPs, addresses, emails, not that harmful.

    right.

  4. #14
    Join Date
    Dec 2008
    Location
    South Wales
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    8,911
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    7,620
    Habbo
    J25T

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    Quote Originally Posted by Abdicators View Post
    You're right. Credit card details, mobile phone numbers, names, ISPs, addresses, emails, not that harmful.

    right.
    Tons of people got the file, most harmful information was taken out at the beginning before it was shared/sold (most probably by the 15 year old). The majority of other people just had the bare bones, like emails, foreign mobile numbers, ban appeals etc.
    Not sure what a 15 year old could do with private information, but I would believe that he couldn't do much..

  5. #15
    Join Date
    Feb 2008
    Location
    London, UK
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    15,747
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    25,786
    Habbo
    Mr-Trainor

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    Just to make sure I'm clear, is this discussing how Habbo's help tool was basically hacked/broken in to? And for this boy who has been sued, when did this actually occur? As in when was the help tool compromised. Was it two years ago?

    ---------- Post added 15-06-2013 at 06:53 PM ----------

    Quote Originally Posted by edible View Post
    I think Sulake are playing with fire here. I was affected by the leak with personal info stolen. I had preliminary discussions about opening a legal case against Sulake which I won't discuss in detail. The information stolen here led to me being harassed at work, at home and over social media. I almost lost my job as a consequence of what people were able to do with my personal data. If I had lost my job, I would have undoubtedly taken decisive action.

    Anyway, under the Data Protection Act Sulake are expected to do the following:

    • Encrypt any personal information held electronically that would cause damage or distress if it were lost or stolen - they didn't.

    Therefore, the rights of the individual in the same act states that:

    • A right to claim compensation for damages caused by a breach of the Act.

    Essentially, Sulake are expected to take measures to keep their systems secure. Okay, so the obvious argument is that it is Zendesk and not Sulake. However, Sulake are still legally responsible. They chose to remove their internal system and out source it to Zendesk. This decision ensured that a 15 year old boy could access thousands upon thousands of emails, phone numbers and credit card information.

    They can sue people but they should have taken a lot more responsibility than they did. They never told me my information was stolen which also breaks the law. I had contact with Sulake staff in Finland who made it pretty clear they knew parts were stolen but did not know what, when or how. All of which I have email proof of.

    If this game wasn't played mostly by teenagers who don't understand how dangerous this loss of information could be then they would have been sued and fined as and when it happened.
    Interesting post, and that last sentence is very true.

    Not online very often

  6. #16
    Join Date
    Jun 2012
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    Quote Originally Posted by Mr-Trainor View Post
    Just to make sure I'm clear, is this discussing how Habbo's help tool was basically hacked/broken in to? And for this boy who has been sued, when did this actually occur? As in when was the help tool compromised. Was it two years ago?

    ---------- Post added 15-06-2013 at 06:53 PM ----------


    Interesting post, and that last sentence is very true.
    I think he compromised the help tool in habbo Netherlands, because i remember someone offering to sell it on another site. But i know the help tool for the .com hotel had been compromised multiple times also

  7. #17

    Default

    Quote Originally Posted by j0rd View Post
    Tons of people got the file, most harmful information was taken out at the beginning before it was shared/sold (most probably by the 15 year old). The majority of other people just had the bare bones, like emails, foreign mobile numbers, ban appeals etc.
    Not sure what a 15 year old could do with private information, but I would believe that he couldn't do much..
    Does that matter? I know where it was posted, and checked for my own details. Irrespective of what details were removed, the details had been leaked. It is a serious matter.

  8. #18
    Join Date
    Oct 2005
    Location
    Spain, Valencia
    Posts
    20,492
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    3,575
    Habbo
    GoldenMerc

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    @SitchJon; phone numbers on it lol, poor guy

  9. #19
    Join Date
    Dec 2012
    Location
    USA
    Posts
    78
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    458
    Habbo
    Jmmey321

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    This may have happened when Sulake first took the top links out, making it so that only people who knew links could use the help tool, if so then this could mean, this happened some time last year. Nov., Dec. maybe?

  10. #20
    Join Date
    Nov 2012
    Posts
    2,144
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    Habbo
    JamesSparky

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    Jesus this kid could of made a lot,
    nonetheless it was a stupid move to see this in Habbo!

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