Recent Downtime During Shows

[scottish]

Obviously, but if its at like 2am when there's probably 10 listeners and it happens on a one off, they're not going to give someone they don't trust access to the server for something that might possibly never happen again

If it was regular then that's a different issue, but it's not.

[Chippiewill]

the server has never really been 100% and I've never understood why.

**** randomly crashes.

[Hannah]

These things are easier said than done, and as others have already said: what would be the point going through the process of hiring someone trusted for something that doesn't regularly happen and is not at a peak time?

Obviously uptime is important, but not to the point of risking the site for a one-time error.

[Nick]

But with us being an official fansite, wouldn't our uptime/downtime be an issue? Like, wouldn't General Management aka MattG, Sam, Tom and Jin & Sierk care about uptime?


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I dont understand you saying just because we are an official fansite we should have 100% uptime. Nothing is ever perfect.

[Logandyer45]

I dont understand you saying just because we are an official fansite we should have 100% uptime. Nothing is ever perfect.

Do you not think we should have 100% uptime? Look at other sites. I rarely see them down.


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[Nick]

Do you not think we should have 100% uptime? Look at other sites. I rarely see them down.


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It would be great but it wont happen . I don't see the other fansites down because I rarely go on them.

[Logandyer45]

It would be great but it wont happen . I don't see the other fansites down because I rarely go on them.

My main point of this thread was to adress the issue and adress a possible fix. Having a TRUSTFUL site tech from the NA region or OC region would be great.


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[xxMATTGxx]

I dont understand you saying just because we are an official fansite we should have 100% uptime. Nothing is ever perfect.

Do you not think we should have 100% uptime? Look at other sites. I rarely see them down.


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No fansite or website has 100% uptime that's for sure. I have seen fansites have more downtime than Habbox in general - Nothing is ever perfect. It's like anything in life, your computer, car etc. You make it sound like we are having downtime every day of the month - We aren't. The last time we had downtime previous to this was on the 7th Dec and that was due to network issues at the datacentre which was outside of our control.

I'm sorry that the downtime affected your show and we do care about the uptime of the server but when this is an isolated event there isn't much we can do at this moment in time. If it's happening on a daily/regular basis then sure we will look into the issues and see what is causing it and fix it. We don't have anyone outside the GMT timezone as there is no one we have known for a while or trust with the level of access they would need to solve these issues. We do have people who are able to solve the issues but are in the GMT timezone only.

[Jazz]

Do you not think we should have 100% uptime? Look at other sites. I rarely see them down.


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how many fansites do you honestly see that have 100% uptime? Considering most of the new sites and th/fh are getting dosed on a regularly basis and the owners getting bored or moody

[Recursion]

Give us £100 a month so we can setup a highly available system and we'll guarantee 100% uptime. As it stands, Jin is paying out of his own pocket for things like cPanel licenses and even server/domain costs. VIP doesn't cover current costs, let alone guaranteeing uptime.